Hydraulic Hose Service and Sales Technician

Pirtek Fluid Systems Pty Ltd; Tallahassee (FL); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Career advancement opportunities

Company vehicle and phone

Certified training program

Paid time off

Training and development

Job summary

A fluid systems service company in Tallahassee is seeking motivated Hydraulic Hose Service & Sales Technicians. You will perform service calls and sales, ensuring customer satisfaction through high-quality service. Training is provided, and experience is not required. The role offers a competitive hourly rate of $22.00 - $25.00 and a supportive work environment with ongoing training and development opportunities.

Qualifications

• Valid Driver's License with clean driving record required.
• Experience in industrial development or related industry is a plus.
• Ability to pass a background check.

Responsibilities

• Adhere to all safety standards and regulations.
• Carry out on-site service calls and sales visits.
• Identify and service faulty hoses and assemblies.
• Maintain tools and equipment in the mobile service unit.
• Ensure customer satisfaction through follow-ups.

Skills

Excellent communication skills

Customer service skills

Mechanically inclined

Problem-solving skills

Self-motivated

Education

High School diploma or GED

Tools

Hand tools

Specialized equipment

Job description

Benefits

• Career advancement & promotions from within
• Company vehicle & phone
• Certified training program & 24/7 support hotline
• On-call incentive pay
• Competitive compensation (increases with relevant experience)
• Bonus based on performance
• Free uniforms
• Paid time off
• Training & development

Who We’re Looking For

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians are natural problem solvers, mechanically inclined, enjoy working with their hands, and show passion and perseverance through their work.

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Responsibilities

• Adhere to all industry and PIRTEK safety standards
• Carry out service calls & sales visits in your local area
• Identify faulty hoses and/ or hose assemblies to service the customers’ needs
• Remove worn or broken hoses before fabricating and installing the new replacement
• Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
• Input service details into the online database to create accurate invoices
• Develop relationships with new and existing customers
• Maintain mobile service unit, tools, and equipment
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
• Participate in the rotating On-Call schedule (with increased incentive pay)
• Perform other related duties as assigned

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

• Territory-based service areas
• Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
• Oil, grease, lubricant, and other “messy” substances are frequently used
• You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

• Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
• Safely use ladders, step-ups, stairs, etc.
• Mechanically inclined – consistent use of hand tools & specialized equipment is required
• Good communication skills (verbal and written)
• Ability to navigate through customer objections to identify needs and execute sales
• Self-motivated & positive attitude through difficult jobs
• Able to work individually and as a team
• Lift up to 50 pounds
• Can safely & lawfully drive a large work van

Qualifications

• High School diploma or GED
• Driver’s License with clean driving record
• Experience in industrial development & construction, automobile/marine/field mechanics, or a related industry is a plus
• Ability to pass a background check

Compensation: $22.00 - $25.00 per hour