Hose Installation Technician

PIRTEK Cedar Rapids; Cedar Rapids (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off - 20 Days per year

Company vehicle & phone

Job summary

PIRTEK Cedar Rapids is seeking a Hydraulic Hose Service & Sales Technician to manage service calls and install hydraulic hoses for diverse customers. This role requires hands-on work and offers comprehensive training, including on-call support and a competitive compensation package.

Successful candidates will have strong customer service skills, mechanical inclination, and the ability to work independently. Benefits include health insurance, paid time off, and a company vehicle.

Qualifications

• Valid Driver’s License with clean driving record.
• Ability to lift up to 50 pounds.
• Experience in industrial development or mechanics is a plus.

Responsibilities

• Adhere to safety standards and service calls.
• Identify and replace faulty hoses.
• Maintain customer relationships and follow-up visits.

Skills

Problem-solving

Mechanical inclination

Customer service

Education

High School diploma or GED

Tools

Hand tools

Specialized equipment

Job description

Who We’re Looking For

PIRTEK is hiring for a Hydraulic Hose Service & Sales Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in varying environmental conditions. This is a messy job that requires manual labor and on-call hours (on-call with incentive pay), so dedication and grit is essential.

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

• Are natural problem solvers
• Are mechanically inclined
• Enjoy working with their hands
• Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required. Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Job Description

Responsibilities

• Adhere to all industry and PIRTEK safety standards
• Carry out service calls & sales visits in your local area
• Identify faulty hoses and/ or hose assemblies to service the customers’ needs
• Remove worn or broken hoses before fabricating and installing the new replacement
• Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)
• Input service details into the online database to create accurate invoices
• Develop relationships with new and existing customers
• Maintain mobile service unit, tools, and equipment
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
• Participate in the rotating On-Call schedule (with increased incentive pay)
• Perform other related duties as assigned

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

• Territory-based service areas
• Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
• Oil, grease, lubricant, and other “messy” substances are frequently used
• You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

• Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
• Safely use ladders, step-ups, stairs, etc.
• Mechanically inclined – consistent use of hand tools & specialized equipment is required
• Good communication skills (verbal and written)
• Ability to navigate through customer objections to identify needs and execute sales
• Self‑motivated & positive attitude through difficult jobs
• Able to work individually and as a team
• Lift up to 50 pounds
• Can safely & lawfully drive a large work van

Qualifications

• High School diploma or GED
• Driver’s License with clean driving record
• Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus
• Ability to pass a background check

Benefits

• Competitive compensation (increases with relevant experience)
• Health, Dental, Vision insurance
• On-call incentive pay
• Certified training program & 24/7 support hotline
• Company vehicle & phone
• Paid Time Off - 20 Days per year
• Career advancement & promotions from within