Técnico de Servicio de Mangueras Hidráulicas y Ventas

PIRTEK Tallahassee; Tallahassee (FL); Sur place; USD 40 000 - 64 000; Plein temps

Avantages offerts par ce poste

Career advancement & promotions from {

Company vehicle & phone

Certified training program & 24/7 hot

On-call incentive pay

Competitive compensation increases as

Bonus based on performance

Free uniforms

Paid time off

Training & development

Résumé du poste

PIRTEK USA is seeking motivated Service Technicians to perform on-site hydraulic hose service and sales. You will operate a mobile service unit, identify and replace hoses, and ensure customer satisfaction with a high standard of safety and quality.

Experience in hydraulic/hose work is not required as training is provided. This role includes on-call rotations with incentive pay and opportunities for advancement within a nationwide service network.

Qualifications

• High School diploma or GED is required.
• Valid driver's license with clean record.
• Experience in industrial, construction, auto/marine, or related fields is a plus.
• Ability to pass a background check.

Responsabilités

• Adhere to all industry and PIRTEK safety standards.
• Carry out service calls and sales visits in your local area.
• Identify faulty hoses and/or hose assemblies to service the customers’ needs.
• Remove worn or broken hoses before fabricating and installing the new replacement.
• Ensure spills or environmental contaminants are cleaned or contained to the customer’s satisfaction.
• Input service details into the online database to create accurate invoices.
• Develop relationships with new and existing customers.
• Maintain mobile service unit, tools, and equipment.
• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits.
• Participate in rotating On-Call schedule (with increased incentive pay).
• Perform other related duties as assigned.

Connaissances

Driver's License

Customer service

Problem solving

Formation

High School diploma or GED

Description du poste

Benefits:

• Career advancement & promotions from within


• Company vehicle & phone


• Certified training program & 24/7 support hotline


• On-call incentive pay


• Competitive compensation (increases with relevant experience)


• Bonus based on performance


• Free uniforms


• Paid time off


• Training & development

About PIRTEK USA

PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:

• People – We foster an environment of mutual trust and respect.


• Integrity – We conduct ourselves with fairness and integrity.


• Real – We are authentic and transparent with stakeholders.


• Teamwork – We believe collaboration and teamwork drives great results.


• Excellence – We strive for excellence and provide the best service to our customers.


• Kaizen – We continuously improve in every way.

PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition.

Who We’re Looking For

We are looking for highly driven and self‑sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

• Are natural problem solvers


• Are mechanically inclined


• Enjoy working with their hands


• Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Job Description

Responsibilities

• Adhere to all industry and PIRTEK safety standards


• Carry out service calls & sales visits in your local area


• Identify faulty hoses and/ or hose assemblies to service the customers’ needs


• Remove worn or broken hoses before fabricating and installing the new replacement


• Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state, and local regulations)


• Input service details into the online database to create accurate invoices


• Develop relationships with new and existing customers


• Maintain mobile service unit, tools, and equipment


• Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits


• Participate in the rotating On-Call schedule (with increased incentive pay)


• Perform other related duties as assigned

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

• Territory-based service areas


• Service locations may differ in terrain, noise level, temperature, common amenities available, etc.


• Oil, grease, lubricant, and other “messy” substances are frequently used


• You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

• Sit, stand, kneel, bend, and/or stoop from moderate to extended periods


• Safely use ladders, step-ups, stairs, etc.


• Mechanically inclined – consistent use of hand tools & specialized equipment is required


• Good communication skills (verbal and written)


• Ability to navigate through customer objections to identify needs and execute sales


• Self-motivated & positive attitude through difficult jobs


• Able to work individually and as a team


• Lift up to 50 pounds


• Can safely & lawfully drive a large work van

Qualifications

• High School diploma or GED


• Driver’s License with clean driving record


• Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus


• Ability to pass a background check