Hydaway Operations Assistant

The Chronicle Of Higher Education, Inc.; Lynchburg (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a part-time Campus Rec Student Worker located in Lynchburg, Virginia. The role involves operational tasks for Campus Recreation programs, focusing on customer service and safety compliance.

The successful candidate must be a current Liberty University student, possess First Aid Certification, and be available for various shifts. Join us in maintaining a clean and welcoming environment for outdoor recreation!

Qualifications

• Current CPR/AED and First Aid Certification required.
• Availability to work a variety of different shifts.
• Must be a current Liberty University student.

Responsibilities

• Ensure customer safety and maintain facility cleanliness.
• Assist patrons and manage equipment rentals.
• Engage in risk management procedures.

Skills

Customer service

Communication

Organizational skills

Problem-solving

First Aid Certification

Education

Current Liberty University student

Job description

The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented.

The Hydaway Operations Assistant is responsible for performing operational tasks and maintaining park cleanliness at the Hydaway Outdoor Center. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service at the Hydaway Outdoor Center, during operational hours.
• Assist in the maintenance and adherence of risk management procedures and policies at the Hydaway Outdoor Center, ensuring compliance with University policies.
• Responsible for engaging patrons, securing waivers, assisting with reservations, and assigning rental equipment to customers.
• Effectively communicate any issues or customer complaints to the Hydaway Outfit Manager on shift.
• Aid Managers in ensuring that CSER workers and volunteers are working their assigned jobs during events.
• Responsible to ensure clean and organized indoor facilities through stocking supplies and maintaining clean restrooms and public spaces.
• Responsible to assist with check-out and maintenance of rental equipment and the Hydaway Outdoor Recreation Center, including regular cleaning.
• Regularly assist with events and operations during evening, nights or weekend hours.
• Attend all required Campus Recreation trainings and meetings.
• Perform all other tasks assigned by the Assistant Director Hydaway to assist with Campus Recreation operations and programming.
• Works effectively as a team member, embracing and fostering LU’s mission.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

• Current Liberty University student
• Current CPR/AED and First Aid Certification
• Ability to work up to 18 hours per week
• Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)

Preferred Qualifications

• Wilderness First Aid certifications, Challenge Course Certifications, and/or Swiftwater Rescue Certifications
• Previous experience with outdoor recreation programming or facilities
• Experience in a customer service position
• Desire to pursue Recreation Management as a career field

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to communicate effectively to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Excellent computer skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Frequently required to sit for extended periods to perform desk work or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 40 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is split between a climate-controlled office setting and outdoor facilities. Both areas are well lit and the noise level is moderate.

Driving Requirements

This position does not require driving. Though, driving of University UTV’s will be done after appropriate training.

Time Type: Part time

Location: Lynchburg - In Office

Equal Opportunity Employer Statement

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.