Hybrid Workers' Comp Claims Director - Regional Leader

Berkshire Hathaway Guard; Wilkes-Barre (Luzerne County); Hybrid; USD 115,000 - 150,000; Full time

Benefits offered by this job

Hybrid schedule

Competitive pay

Generous PTO

Medical, dental & vision starting day

Job summary

Berkshire Hathaway GUARD Insurance Companies seeks a Director of Claims – Workers’ Compensation to lead the Central Region claims team across multiple states. The role requires building strong teams, overseeing complex and high-exposure claims, and driving quality, service, compliance and financial performance.

You’ll oversee strategy for compensability, medical management, litigation, reserving, Medicare compliance, settlement and recovery, while partnering with legal, medical, compliance,

Qualifications

• 10+ years of Workers’ Compensation claims experience with an insurance carrier.
• 5+ years of progressive people‑leadership experience in a multi‑jurisdictional environment.
• Licensing: active adjuster license or ability to obtain and maintain state licenses.

Responsibilities

• Lead and develop Workers’ Compensation claims managers across jurisdictions.
• Provide strategic oversight of complex, high-exposure claims.
• Drive strategies around medical management, reserving, settlement and recovery.
• Monitor claim quality, operational performance, and financial results.
• Partner with legal, medical, compliance, actuarial, finance, SIU, and other stakeholders.
• Build relationships with customers, brokers, and business partners.
• Champion talent development, operational consistency, technology, analytics, and continuous improvement.

Skills

Leadership

Analytical skills

Communication

Decision making

Multi-jurisdiction experience

Education

Bachelor’s degree or equivalent

Advanced degree or professional designation preferred

Job description

Berkshire Hathaway GUARD Insurance Companies seeks a Director of Claims – Workers’ Compensation to lead the Central Region claims team across multiple states. The role requires building strong teams, overseeing complex and high-exposure claims, and driving quality, service, compliance and financial performance.

You’ll oversee strategy for compensability, medical management, litigation, reserving, Medicare compliance, settlement and recovery, while partnering with legal, medical, compliance,