Hybrid Workday Solutions Analyst - Config & Support

Weitz

Des Moines (IA)

Hybrid

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Bonus Program

Comprehensive Benefits (HSA/FSA)

Employer-paid Disability Insurance

Employer-paid Life Insurance

Generous PTO

401K with Company Match

Tuition Reimbursement

Parental Leave

Voluntary Insurance (Critical Illness,

Wellness Program

Job summary

The Weitz Company is seeking a Workday Solutions Analyst to join the IT team. The role acts as a bridge between technical staff and business units, focusing on Workday, tickets, testing, configuration support, reporting coordination, and project execution.

You will document requirements and assist with system changes across functional areas. Ideal candidates bring 5+ years Workday experience (including 3 years technical), strong analytical skills, and a proven ability to manage multiple

Qualifications

5+ years of Workday experience, including 3 years of technical experience
Associate’s degree or higher in IT, business, human resources, finance, accounting, or related field; an equivalent combination of education and experience may be considered
Demonstrated ability to gather requirements, document processes, and validate system changes

Responsibilities

Support Workday-related tickets, service requests, enhancement requests, and user questions
Triage issues by gathering details, validating expected behavior, researching root cause, and coordinating resolution
Assist with Workday configuration, business process updates, security role changes, and system maintenance
Support Workday implementation, stabilization, and ongoing operational activities across functional areas
Partner with functional owners to document requirements, current processes, future-state needs, and support procedures
Create and maintain Workday documentation, job aids, testing scripts, issue logs, decision logs, and support runbooks
Assist with system testing, including basic test case creation, user acceptance testing coordination, defect tracking, and validation of fixes
Validate system changes by comparing results against business rules, expected outcomes, and source information
Support data review, data cleanup, and data validation activities related to Workday processes and integrations
Coordinate communication related to system changes, known issues, testing needs, outages, and support expectations
Help identify process gaps, recurring issues, training needs, and opportunities to improve support quality
Provide advanced support for escalated business system issues
Collect, evaluate, and prioritize business enhancement requests; identify process improvement areas
Assess the impact of business requests related to applications, integrations, reporting, security, and data flow; present findings to IT management
Read, understand, and apply complex technical and functional information while explaining information in a way others can easily understand
Keep abreast of Workday functionality, business system practices, and relevant technology; educate team members on findings
Create, or assist with, project management and business analysis documents, including project plans, schedules, tasks, requirements, test plans, and support documentation
Document all aspects of assigned systems, including configuration, security, integrations, vendor contacts, procedures, changes, and disaster recovery considerations
Contribute to all project phases: plan, analyze, design, build, test, deploy, and support
Drive collaboration among internal and external team members, business stakeholders, and vendor partners
Establish test environments and thoroughly validate changes prior to deployment
Mentor others on system support, documentation practices, problem resolution, and project execution