Hybrid UX Research Intern: Personas & Journeys

Adobe Inc.; San Jose (CA); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Adobe invites an Experience Research Intern to lead a UX research project across global sales and hosting teams, turning insights into personas and needs that drive leadership decisions.

This hybrid internship runs May–September 2027, with office/home collaboration. You will use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share findings that shape Adobe's workplace experiences.

Qualifications

• Experience with qualitative research methods such as interviews and synthesis.
• Experience crafting journey maps and personas or similar outputs.
• Familiarity with survey design and basic quantitative analysis.
• Currently enrolled full-time with graduation date Dec 2027–Jun 2028.

Responsibilities

• Plan and lead a research study from research questions and recruitment through a final readout with leaders.
• Conduct interviews, observation sessions, and a survey with sellers and hosting teams.
• Partner with a data analyst to compare findings with usage data.
• Build journey maps and personas, then translate into ranked opportunities.
• Use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share insights.

Skills

Qualitative research

Interviews

Journey maps

Personas

Survey design

Education

Bachelor's or Master's in HCI/Information Science/Cognitive Science/Psychology/Anthropology/Design

Tools

Qualtrics

Miro

AI tools

Adobe products

Job description

Adobe invites an Experience Research Intern to lead a UX research project across global sales and hosting teams, turning insights into personas and needs that drive leadership decisions.

This hybrid internship runs May–September 2027, with office/home collaboration. You will use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share findings that shape Adobe's workplace experiences.