Hybrid Universal Banker - Sales & Banking Support

Batavia Chamber; Geneva (IL); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401k

Paid time off

Job summary

Byline Bank, headquartered in Chicago, is seeking a Jr. Universal Banker in Geneva, IL. You will assist Universal Bankers, conduct cash vault transactions, and provide sales and service across bank products. Ideal candidates have 1+ years teller experience and strong customer service capabilities.

The role supports deposit and relationship growth, with a focus on accuracy, compliance, and exceptional customer experiences in a hybrid work setting.

Qualifications

• High School Degree or GED required.
• Some work experience preferred.
• 1+ years of teller or personal banker experience is a plus.
• Banking experience preferred but not required; open to hospitality, retail sales/service, or similar customer-facing roles.
• Must be detail oriented with excellent organizational skills.
• Team player with leadership, independent judgment, discretionary thinking, creativity and ability to work in a fast-paced environment.
• Strong knowledge of Microsoft Office preferred.
• Working knowledge of banking regulatory requirements.
• Knowledgeable about retail bank products and administrative support.
• Strong time management and attention to detail.
• Ability to communicate in a professional, accurate, and clear manner with internal & external stakeholders.
• Makes sound judgments balancing customer service and risk to the bank; escalate when needed.
• Must be able to lift 30 pounds.

Responsibilities

• Greet customers and direct incoming calls to appropriate staff.
• Accurately process transactions and new account openings in a timely and professional manner.
• Identify opportunities to improve processes and communicate ideas to Branch Management.
• Assess and handle retail customers’ banking needs and obtain/process account information, including cash handling.
• Assist with opening and servicing accounts and identify cross-selling opportunities.
• Assist UBs with calls to develop new business by promoting our bank’s services and products.
• Display exceptional customer service and sales skills and maintain a professional attitude.
• Maintain accuracy and compliance in all account documentation.
• Minimize risk of losses, including cash differences and other controllable losses.
• Maintain knowledge of Federal and State laws and Bank policies.

Skills

Detail oriented

Team player

Communication skills

Microsoft Office

Education

High School Degree or GED

Tools

Microsoft Office

Job description

Byline Bank, headquartered in Chicago, is seeking a Jr. Universal Banker in Geneva, IL. You will assist Universal Bankers, conduct cash vault transactions, and provide sales and service across bank products. Ideal candidates have 1+ years teller experience and strong customer service capabilities.

The role supports deposit and relationship growth, with a focus on accuracy, compliance, and exceptional customer experiences in a hybrid work setting.