Hybrid Underwriting Manager — Lead Growth‑Focused Team

buildersmutual; Raleigh (NC); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus

Comprehensive benefits

PTO + birthday off + holidays

37.5-hour workweek

Builders University

Everyday Wins recognition

Volunteer Time Off

Job summary

Builders Mutual, based in Raleigh, NC, seeks an Underwriting Manager to lead the Express Account Underwriting Team, driving disciplined risk selection, pricing, and portfolio performance. This hybrid role combines in-office collaboration with remote work three days per week, while ensuring high underwriting quality, regulatory compliance, and strong customer outcomes.

You will partner across product, sales, risk, and operations to align strategy with execution, develop talent, and maintain

Qualifications

• Bachelor’s degree in Business, Risk Management, Finance, Insurance, or a related field with 5-7 years of commercial lines underwriting experience.
• Demonstrated knowledge of commercial insurance coverage, pricing, risk selection, underwriting guidelines, and portfolio management.
• Prior leadership, supervisory, or team lead experience with demonstrated ability to manage performance and develop underwriting talent.
• Proven track record of contributing to profitable growth, retention, underwriting quality, and customer service within an assigned portfolio or business segment.
• Demonstrated experience managing agency, broker, or distribution relationships and resolving complex underwriting or customer issues.
• Strong interpersonal, communication, negotiation, and presentation skills, with the ability to influence and collaborate across organizational levels and functions.
• Strong planning, analytical, decision-making, and organizational skills, including the ability to manage competing priorities and lead through change.
• Proficiency with underwriting and rating systems, data and reporting tools, and standard office technology.

Responsibilities

• Lead underwriting operations for an assigned business segment, portfolio, or team, establishing priorities aligned with organizational strategy and ensuring consistent execution.
• Drive profitable growth through disciplined risk selection, pricing, retention, portfolio management, and adherence to underwriting guidelines and delegated authority.
• Monitor production, profitability, loss trends, exposure concentrations, service, and quality results; develop and implement action plans to improve performance.
• Review and approve complex, high-value, or exception risks within delegated authority, escalating matters and coordinating additional expertise as appropriate.
• Recruit, lead, coach, and retain a high-performing team by setting clear expectations, managing performance, and supporting technical development, succession, and career growth.
• Foster a collaborative, accountable, customer-focused culture that promotes sound judgment, continuous improvement, effective change adoption, and consistent service.
• Build and maintain productive relationships with agencies, brokers, and distribution partners, balancing growth opportunities with underwriting discipline and resolving escalated issues.
• Partner with Product Management and Sales and Distribution to identify market opportunities, provide portfolio insights, and support product, pricing, coverage, and distribution strategies.
• Collaborate with Risk Management, Claims, Actuarial, Compliance, and Operations to address trends, enhance underwriting practices, and support business initiatives and system improvements.
• Use data, analytics, systems, and workflow practices to improve decision quality, efficiency, workload allocation, service, and scalability while ensuring compliance with regulatory requirements, internal controls, and company policies.

Skills

Leadership

Communication

Negotiation

Presentation

Stakeholder management

Analytical thinking

Decision making

Organizational skills

Change management

Data and reporting tools

Underwriting knowledge

Education

Bachelor’s degree in Business, Risk Management, Finance, Insurance

Tools

Underwriting systems

Data/reporting tools

Job description

Builders Mutual, based in Raleigh, NC, seeks an Underwriting Manager to lead the Express Account Underwriting Team, driving disciplined risk selection, pricing, and portfolio performance. This hybrid role combines in-office collaboration with remote work three days per week, while ensuring high underwriting quality, regulatory compliance, and strong customer outcomes.

You will partner across product, sales, risk, and operations to align strategy with execution, develop talent, and maintain