Hybrid Technical Product Owner (Contract)

PINNACLE GROUP (Pinnacle Technical Resources); Fort Worth (TX); Hybrid; USD 66,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K contributions

Job summary

PINNACLE GROUP (Pinnacle Technical Resources) is seeking a Technical Product Owner in Fort Worth, TX. The role is hybrid with 3 days onsite and a contract with extension, focusing on defining product visions and managing IT application roadmaps.

You will bridge engineering and business stakeholders, refine backlogs, and drive KPI-based delivery while aligning with enterprise architecture and strategic goals.

Qualifications

• Bachelor’s degree in a related field and at least 3 years of Product Management or Product Delivery experience, or at least 5 years of equivalent experience
• Demonstrated experience serving as a Product Owner in an Agile delivery environment and managing a product backlog from discovery through release
• Ability to onboard quickly, operate with limited supervision, manage competing priorities, and deliver within a time-bound engagement
• Strong written and verbal communication skills with experience working across business, technology, and vendor teams
• Experience with contact center technologies, CRM, agent desktop, and knowledge management systems

Responsibilities

• Define and communicate a compelling product vision. Develop and manage roadmaps for IT applications, ensuring alignment with enterprise architecture, business objectives, and long-term sustainability
• Operate as the primary liaison between engineering, architecture, and business stakeholders to translate business needs into technical requirements and ensure alignment across teams
• Lead backlog refinement and prioritization for technical features, application enhancements, and infrastructure capabilities. Balance technical debt, scalability, and business value
• Gather insights from internal users and stakeholders to identify pain points and opportunities to translate feedback into actionable technical solutions
• Partner with engineering, architecture, and design teams to ensure successful delivery of technical products and facilitate decision-making and remove roadblocks
• Define and track product KPIs and OKRs that measure application performance, reliability, and business impact. Use data to inform decisions and drive continuous improvement
• Stay ahead of industry trends, emerging technologies, and best practices. Drive innovation in technical product offerings
• Ensure technical products align with architectural standards, enterprise priorities, and long-term strategic goals. Make trade-offs that optimize for scalability and sustainability

Skills

Product Management

Stakeholder management

Communication

Agile methodologies

Backlog refinement

Leadership

Education

Bachelor’s degree

Tools

Azure DevOps

Job description

PINNACLE GROUP (Pinnacle Technical Resources) is seeking a Technical Product Owner in Fort Worth, TX. The role is hybrid with 3 days onsite and a contract with extension, focusing on defining product visions and managing IT application roadmaps.

You will bridge engineering and business stakeholders, refine backlogs, and drive KPI-based delivery while aligning with enterprise architecture and strategic goals.