Hybrid Technical BA: PMO & Process Improvement

Fredrikson & Byron, P.A.

Minneapolis (MN)

Hybrid

USD 95,000 - 110,000

Full time

8 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Fredrikson & Byron, P.A. is seeking a Technical Business Analyst to join the PMO within Legal Operations. You will partner with attorneys and stakeholders to understand business needs, map processes, and define requirements for technology initiatives.

You will lead discovery, requirements gathering, testing support, and operational readiness, translating needs into actionable stories for technical teams. This role is hybrid, with in-office two days per week.

Qualifications

5+ years of experience in technical business analysis or a related field.
Experience mapping processes, data flows, and integrations.
Knowledge of application architecture, APIs, data handling, and security.
Experience supporting technology implementations through discovery, design, testing, and readiness.
Understanding of project intake, estimates, dependencies, risks, and governance.
Strong communication, writing, and presentation skills.
Ability to manage multiple assignments and handle confidential information.

Responsibilities

Partner with departments, attorneys, and leadership to understand needs and outcomes.
Lead discovery via interviews, workshops, process reviews, and data analysis.
Document current and future-state processes, workflows, and data mappings.
Assess impact and risk to identify priorities and escalation needs.
Prioritize competing needs based on client impact, revenue, and dependencies.
Map processes to applications, data, vendors, and access requirements.
Define and maintain business, functional, data, integration, security, and reporting requirements.
Translate requirements into user stories, acceptance criteria, and vendor criteria.
Collaborate with technical teams and vendors on architecture, integrations, and constraints.
Develop test scenarios, coordinate UAT, track defects, and verify outcomes.
Support operational readiness including security, data, training, maintenance, and recovery.
Provide analyses, estimates, dependencies, risks, and impacts to project managers.
Maintain up-to-date process, system, and continuity documentation.
Communicate technical concepts clearly and manage issue resolution or handoff.