Hybrid Tax Compliance Agent III – Public Service Impact

United Trading Group; Provo (UT); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Utah State Tax Commission in Provo, Utah, is seeking a Tax Compliance Agent III for a hybrid, full-time role. You will answer taxpayer inquiries, support the division's mission, and maintain up-to-date knowledge of Utah tax law while passing a FBI background check.

This position offers a competitive hourly wage, full benefits, and opportunities for growth within a large state agency. Strong customer service and GenTax/collections experience are preferred.

Qualifications

• Has exceptional customer service skills
• Is very detail oriented
• Has experience with GenTax/Collections
• Preference for experience with tax laws, rules, regulations, policies and procedures
• Preference for experience in collections

Responsibilities

• Answer taxpayer inquiries and support the division's mission
• Negotiate with customers and handle collections as needed
• Maintain knowledge of Utah tax laws and procedures
• Interact with customers over the phone and in a team environment
• Research information to find answers and perform data entry tasks

Skills

Customer service

Detail oriented

Phone support

Negotiation

Tools

GenTax

Collections

Job description

Utah State Tax Commission in Provo, Utah, is seeking a Tax Compliance Agent III for a hybrid, full-time role. You will answer taxpayer inquiries, support the division's mission, and maintain up-to-date knowledge of Utah tax law while passing a FBI background check.

This position offers a competitive hourly wage, full benefits, and opportunities for growth within a large state agency. Strong customer service and GenTax/collections experience are preferred.