Hybrid Systems Operations Engineer — ITIL & ServiceNow Expert

Motion Recruitment; Charlotte (NC); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Motion Recruitment is recruiting for a Systems Operations Engineer in Charlotte, NC (Hybrid) for a 12-month contract with a leading financial services firm. You will collaborate with large-scale teams to deliver operational excellence and drive process improvements across technology and business functions.

The role requires strong engineering experience, ITIL knowledge, and a track record in service management.

Qualifications

• 4+ years of Systems Engineering or Technology Architecture experience
• 8+ years of Service Management experience
• ServiceNow detail knowledge, ITIL, ServiceDesk principles
• Proficiency in Microsoft applications

Responsibilities

• Consult on moderately complex initiatives within Systems Operations Engineering
• Review and analyze challenges requiring in-depth evaluation
• Collaborate with client personnel to meet deliverables
• Lead initiatives to implement long-term strategies and process improvements
• Ensure compliance with policies and change procedures

Skills

Systems Engineering

Service Management

MS Office

Communication

Tools

ServiceNow

ITIL

Job description

Motion Recruitment is recruiting for a Systems Operations Engineer in Charlotte, NC (Hybrid) for a 12-month contract with a leading financial services firm. You will collaborate with large-scale teams to deliver operational excellence and drive process improvements across technology and business functions.

The role requires strong engineering experience, ITIL knowledge, and a track record in service management.