Hybrid Systems Engineer: Cloud & On-Prem Infra

New Charter Technologies, LLC; Hartford (CT); Hybrid; USD 85,000 - 100,000; Full time

Job summary

New Charter Technologies, LLC in Hartford, CT is seeking a Systems Engineer to design, implement, maintain and troubleshoot secure infrastructure and cloud solutions for clients. This hybrid role requires on-site and remote work with travel within the service area.

You will partner with clients and internal teams to deliver project work, resolve escalated issues, and maintain client environments across Microsoft 365, Azure, servers, workstations, networks, backup platforms and related

Qualifications

• Associate degree or 2 years of network design and installation experience; or 1 year of network design or installation experience plus 2 years of software development, help desk support, or hardware maintenance experience.
• At least one relevant industry certification.
• Working knowledge of network applications and network operating systems, with the ability to configure, support, build, and maintain servers and workstations.
• Valid driver's license and reliable transportation for travel to company offices and client locations; ability to travel by commercial airline when required.

Responsibilities

• Manage on-premises and cloud environments, including hardware and software configuration, maintenance, troubleshooting, and documentation in alignment with client requirements and company standards.
• Complete project tasks, service tickets, routine maintenance, and client-site work efficiently in both remote and on-site environments.
• Design, deploy, administer, and support Microsoft 365 and Azure services while maintaining a strong working knowledge of Microsoft cloud technologies.
• Serve as an escalation point for complex technical issues from the Technical Assistance Center and other team members, and assist with troubleshooting through resolution.
• Collaborate with the Design Team on the development, evaluation, and delivery of scopes of work and technical quote specifications.
• Maintain clear, timely communication with clients, managers, client engagement managers, and project stakeholders regarding status, risks, issues, and resolutions.

Skills

Network design

Troubleshooting

Communication

Project coordination

Education

Associate degree

Tools

Microsoft 365

Microsoft Azure

Job description

New Charter Technologies, LLC in Hartford, CT is seeking a Systems Engineer to design, implement, maintain and troubleshoot secure infrastructure and cloud solutions for clients. This hybrid role requires on-site and remote work with travel within the service area.

You will partner with clients and internal teams to deliver project work, resolve escalated issues, and maintain client environments across Microsoft 365, Azure, servers, workstations, networks, backup platforms and related