Hybrid Systems Administrator — IT Infra & Security Lead

Jenson USA; Riverside (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

401(k) Matching

Employee Purchase Program

Dental & Vision

Flexible Spending Accounts

Professional Growth

Job summary

Jenson USA, based in Riverside, CA, seeks a Systems Administrator to maintain and secure our IT infrastructure and support teams. You will report to the Director of IT and lead projects, upgrades, and incident responses while ensuring reliable systems for a growing retailer.

Responsibilities include guiding the helpdesk, administering networks and servers, and coordinating with internal teams across locations. This full-time exempt role offers a hybrid work setup and comprehensive benefits.

Qualifications

• Five or more years of experience administering business IT infrastructure including networks, servers, cloud services, and endpoint systems.
• Experience independently planning and completing infrastructure upgrades, migrations, or security improvements.
• Strong working knowledge of network troubleshooting, identity and access management, system security, backup, and disaster recovery.
• Experience supporting Microsoft 365, Windows Server, and related cloud or hybrid environments.
• Experience evaluating vendors, preparing purchasing recommendations, and managing technical projects across multiple locations.
• Experience mentoring or supervising IT support staff and setting priorities for incoming support requests.
• Ability to explain technical risks and recommendations clearly to business leaders.
• Relevant certifications, such as Microsoft, CompTIA Network+ or Security+, or Cisco, are a plus

Responsibilities

• Administer, maintain, and troubleshoot IT infrastructure including networks, servers, cloud services, and telecommunications.
• Monitor system performance, availability, and security; identify risks and recommend improvements.
• Plan and carry out approved system upgrades, configurations, maintenance, backups, and recovery activities.
• Lead IT infrastructure projects, including planning, vendor coordination, testing, and documentation.
• Develop and maintain system documentation, configuration standards, and procedures.
• Evaluate technology products and vendor proposals; make purchasing recommendations within limits.
• Provide technical guidance to business leaders and communicate risks clearly.
• Supervise the helpdesk, assign and prioritize work, and coach staff.
• Provide advanced technical support and assist with helpdesk requests.
• Travel to other company locations as needed.

Skills

IT infrastructure experience

Networking troubleshooting

Vendor coordination

Project leadership

Security awareness

Mentoring IT staff

Education

IT certifications (e.g., Microsoft, CompTIA Network+/Security+, Cisco)

Tools

Microsoft 365

Windows Server

Hybrid cloud environments

Job description

Jenson USA, based in Riverside, CA, seeks a Systems Administrator to maintain and secure our IT infrastructure and support teams. You will report to the Director of IT and lead projects, upgrades, and incident responses while ensuring reliable systems for a growing retailer.

Responsibilities include guiding the helpdesk, administering networks and servers, and coordinating with internal teams across locations. This full-time exempt role offers a hybrid work setup and comprehensive benefits.