Hybrid Systems Administrator: AI Safety & Tech Ops

METR; Berkeley (CA); Hybrid; USD 261,000 - 472,000; Full time

Benefits offered by this job

Catered meals

Relocation stipend

Unlimited PTO

Parental leave

Transit stipend

Uber budget

Professional development

Mental health support

Wellness program

Home office equipment

Job summary

METR, a nonprofit research organization based in Berkeley, seeks a skilled SysAdmin to own and optimize our technical operations and user support. You will maintain systems, streamline onboarding, and enhance security, working with a hands-on, technically proficient team in a hybrid office setting.

You will manage access across platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), implement SCIM/SSO, and lead documentation and processes to reduce friction for researchers and

Qualifications

• Proven experience in systems administration with Linux user management.

Responsibilities

• Manage user access and permissions across multiple platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), including integration of SCIM/SSO via Okta.
• Manage physical IT inventory (macbooks), MDM (iru).
• Oversee and optimize SaaS platforms, including user administration, cost management, and integration improvements.
• Streamline new hire onboarding and provisioning processes.
• Serve as the primary point of contact for technical support, building playbooks to resolve common issues, and escalating to other internal teams or external support where needed.
• Develop and maintain comprehensive documentation for systems, processes, and troubleshooting procedures.
• Own and enhance IT security infrastructure, including monitoring and periodic audits.

Skills

Linux administration

SaaS management

Identity management

AWS IAM

Security monitoring

Technical support

Documentation

Communication

Tools

Okta

Google Workspace

Slack

GitHub

Tailscale

AWS

Job description

METR, a nonprofit research organization based in Berkeley, seeks a skilled SysAdmin to own and optimize our technical operations and user support. You will maintain systems, streamline onboarding, and enhance security, working with a hands-on, technically proficient team in a hybrid office setting.

You will manage access across platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), implement SCIM/SSO, and lead documentation and processes to reduce friction for researchers and