Hybrid Surety Account Manager – Bonds & Client Service

Brown & Brown, Inc.; Kansas City (MO); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Student Loan Assistance

Mental Health & Enhanced Advocacy

Paid Time Off

Holiday Pay

Employee Discounts

Job summary

Brown & Brown, Inc. in Kansas City, MO, seeks a Surety Account Manager to manage day-to-day client service for an assigned bond book. You will prepare, issue, and invoice surety bonds, maintaining clear client communication via email and phone.

The role supports the AE and requires process discipline with data integrity across systems. The position emphasizes hands-on administration, bond logistics, and accurate premium/commission input, with in-office components and hybrid work options within

Qualifications

• Two or more years in the insurance industry required.
• Experience with surety issuance and billing preferred.
• Reliable transportation is required.
• Proficient with Microsoft Office; Epic or Tinubu experience preferred.

Responsibilities

• Handle day-to-day client service on an assigned book of business.
• Prepare, issue, and invoice surety bonds and related documents.
• Communicate with clients to clarify needs and timelines.
• Input information affecting premium and commissions; generate invoices.
• Coordinate bond delivery method and track status with AE.

Skills

Insurance industry experience

Surety bonds handling

Communication skills

Analytical problem-solving

Organization and time management

Team collaboration

Attention to detail

Transportation

Education

Insurance license or ability to obtain

Tools

Epic

Tinubu

Microsoft Office

Job description

Brown & Brown, Inc. in Kansas City, MO, seeks a Surety Account Manager to manage day-to-day client service for an assigned bond book. You will prepare, issue, and invoice surety bonds, maintaining clear client communication via email and phone.

The role supports the AE and requires process discipline with data integrity across systems. The position emphasizes hands-on administration, bond logistics, and accurate premium/commission input, with in-office components and hybrid work options within