Hybrid Support Counselor - San Francisco

Seneca Family of Agencies; San Francisco (CA); Hybrid; Full time

Job summary

A leading organization in mental health care seeks a Hybrid Support Counselor to provide critical services to youth and families in San Francisco. Responsibilities include counseling, case management, and crisis support, with a commitment to diversity and community well-being. This full-time position offers competitive pay, a comprehensive benefits package, and opportunities for professional development.

Benefits

5 weeks of Paid Time Off

11 Paid Holidays

Comprehensive benefits package

Mileage reimbursement

Scholarship opportunities

Qualifications

• Bachelor’s degree in a relevant field is required.
• Flexible schedule needed, including evening hours.
• Must be at least 21 years old and insurable.

Responsibilities

• Provide counseling and case management services to youth and families.
• Connect clients to community resources and natural supports.
• Offer crisis intervention and mental health services.

Skills

Counseling

Case Management

Crisis Intervention

Behavioral Interventions

Community Engagement

Education

Bachelor’s degree in Counseling/Psychology/Social Work or related field

Job description

Hybrid Support Counselor - San Francisco

Join to apply for the Hybrid Support Counselor - San Francisco role at Seneca Family of Agencies

Hybrid Support Counselor - San Francisco

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Join to apply for the Hybrid Support Counselor - San Francisco role at Seneca Family of Agencies

What if your next career position could change the course of a young person’s life? Join the Kaiser Wraparound team as a Support Counselor today!

As a Support Counselor, you’ll be a steady, encouraging presence for youth and families during some of life’s most challenging times; offering not just support, but genuine hope and empowerment. You'll dive into meaningful, hands-on work by delivering counseling, case management, and crisis support where it’s needed most: in homes, schools, and communities throughout San Francisco County. As the Support Counselor on the team, you’ll coach positive behaviors, document impactful progress, and bring treatment plans to life—helping youth and families move forward with strength and confidence.

About Kaiser Wraparound

This Kaiser Wraparound Program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to children and families. The program aims to provide children and their families with the support and services they need for children to maintain the lowest level of care possible and avoid out of home placements (group homes, juvenile hall, and hospitalization). Services for families will take place in-person within the community (San Francisco County) while other work can be completed remotely.

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide counseling and case management services to enrolled youth and families
• Connect clients and families to community resources and natural supports
• Offer crisis intervention and mental health services in various settings (home, school, community)
• Participate in treatment reviews, staff meetings, and IEP meetings as needed
• Complete mental health notes, service tracking, and required documentation
• Assist with transportation arrangements for school, therapy, and court appointments
• Provide on-call coverage to the program as scheduled
• Participate in all program staff meetings, and other treatment meetings when necessary
• Participate in weekly supervision with the Lead Clinician and/or Program Supervisor
• Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols
  
  

Qualifications

REQUIRED

• Bachelor’s degree in Counseling/Psychology/Social Work or related field
• Flexible schedule with the ability to work some evening hours as needed
• Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
• Must be at least 21 years of age
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  
  

Preferred

• Experience providing strong behavioral interventions with youth in community-based setting
• Bilingual Spanish skill set
  
  

Skills Of An Ideal Candidate

• Skilled in connecting clients with relevant community services and natural support systems.
• Proficient in managing high-stress situations with calm, confidence, and safety
• Able to maintain timely and accurate mental health notes, service tracking, and incident reports
  
  

SCHEDULE

• Full-time; Monday - Friday, 9:30am - 6:00pm
• Hybrid; provide in-person services & complete documentation remotely
  
  

Benefits

• Starting at $25.46 - $27.96 per hour, commensurate with experience
• Additional compensation provided upon passing bilingual language proficiency exam
• Salary increases each year
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• 50% paid premiums for dependents
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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