Hybrid: Supply Chain Change Readiness & Cutover Analyst

HTC Global; Allen Park (MI); Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid and Workplace flexibility

Work-Life-Balance

Career development plan

Rewards & Recognition program

L&D focuses on upskilling

Hands-on experience on Emerging Tech

Descripción de la vacante

HTC Global Services seeks a Business Cutover & Change Readiness Analyst to support a global supply chain systems program focused on standardizing procurement processes using SAP and Ariba. The role translates technical changes into business implications for buyers, suppliers, and cross-functional teams.

You will help plan cutovers, develop readiness metrics, and create communications and training materials to ensure a smooth go-live across regions in a hybrid work setup.

Formación

• Bachelor's degree in Supply Chain, Business, Engineering, Communications, or a related field.
• Three or more years of experience in supply chain, including hands-on buying in production, program, commodity, or indirect purchasing.
• Solid understanding of the purchasing process.
• Experience in ERP or system implementation, change management, cutover, or business readiness, or a strong interest in these areas.
• Ability to understand technical or system changes and explain their impact to business users.
• Strong written communication skills and experience creating communications, training materials, and leadership presentations.
• Strong planning and organizational skills, with the ability to manage multiple deadlines in a fast-paced launch environment.
• Ability to work with global, cross-functional teams, including IT, Finance, and Learning & Development.
• Knowledge of AI and automation and how they can improve business processes and communications.

Responsabilidades

• Work with IT, Finance, MP&L, and program teams to understand cutover activities, timelines, dependencies, and system freeze periods.
• Help develop and maintain the business cutover plan, including tasks, owners, checkpoints, and contingency steps for buyers and supplier-facing teams.
• Participate in mock cutovers, dress rehearsals, and go-live activities, and track issues through resolution.
• Identify risks and business impacts and elevate them with clear recommendations.
• Assess how releases and cutovers affect buyers, supply chain teams, and suppliers using knowledge of buying workflows.
• Work with cross-functional teams to map process, role, and system changes to affected users.
• Participate in Conference Room Pilots (CRPs) and related launch activities, gather user feedback, and share findings with the program team.
• Support readiness assessments, go/no-go criteria, and recommendations.
• Create supply chain communications for cutover and launch events, including advisories, service interruption notices, FAQs, and what-to-expect guides.
• Plan communications by audience and timing for buyers, leaders, and suppliers across regions.
• Support training by helping develop job aids, quick-reference guides, and training sessions aligned with the cutover timeline.
• Support hypercare by tracking questions and issues and turning trends into guidance and quick fixes.
• Build presentations and status updates for leadership covering readiness, risks, adoption, and cutover progress.
• Develop readiness scorecards and metrics covering training, communications, and user confidence.
• Represent the business in governance, readiness reviews, and cross-functional forums.
• Support additional launch and change priorities as the program evolves.

Conocimientos

SAP ERP

Supply Chain

Buying / Procurement

Process Improvement

Transition Support

AI & Automation

Educación

Bachelor's degree in Supply Chain/Business/Engineering

Herramientas

SAP

Ariba

Descripción del empleo

HTC Global Services seeks a Business Cutover & Change Readiness Analyst to support a global supply chain systems program focused on standardizing procurement processes using SAP and Ariba. The role translates technical changes into business implications for buyers, suppliers, and cross-functional teams.

You will help plan cutovers, develop readiness metrics, and create communications and training materials to ensure a smooth go-live across regions in a hybrid work setup.