Business Analyst / Project Manager

CTI Consulting; United States; Remote; USD 69,000 - 103,000; Full time

Benefits offered by this job

Remote work

Contract-based engagement

Job summary

CTI Staffing is seeking a remote contract-based Business Analyst / Project Manager focused on supply chain operations for a Latin American-based engagement, with Costa Rica preferred. The role bridges business users and ERP teams, emphasizing order-to-cash and warehousing processes.

You will document requirements, map current and future processes, and support UAT, change management, and deployment coordination with SAP OTC/WM expertise as applicable.

Qualifications

• Illustrated experience as a Business Analyst or Project Manager on enterprise projects.

Responsibilities

• Gather and document business and functional requirements through stakeholder interviews, workshops, and process walkthroughs.

Skills

Business Analysis

Project Management

Requirements gathering

Stakeholder management

Supply chain operations

ERP (SAP OTC/WM)

English proficiency

US time overlap

Tools

Jira

Azure DevOps

MS Project

Microsoft Office

Job description

About This Opportunity CTI Staffing is partnering with a well-established US-based organization to find a Business Analyst / Project Manager focused on supply chain operations. The role is a remote contract based in Latin America, with Costa Rica preferred. Our client is working through enterprise supply chain projects and needs someone who can turn operational needs into clear requirements and keep delivery on track. You will sit between business users and the ERP functional and technical teams, with a focus on order-to-cash and warehouse processes.

What You’ll Do

• Gather and document business and functional requirements through stakeholder interviews, workshops, and process walkthroughs
• Map current and future-state processes for order-to-cash and warehouse operations
• Write user stories, functional specifications, process flows, and test scenarios
• Plan, track, and report on scope, timelines, risks, issues, and dependencies
• Facilitate meetings, status updates, and steering discussions with clients and project teams
• Support UAT planning, execution coordination, and defect triage
• Support change management and end‑user readiness activities
• Coordinate with ERP functional consultants, developers, and client IT teams

Requirements

What You Bring

• Proven experience as a Business Analyst or Project Manager on enterprise projects
• Strong requirements gathering, documentation, and stakeholder management skills
• Working knowledge of supply chain operations, including order management, inventory, and warehousing
• Experience with SAP order-to-cash (OTC) and/or warehouse management (WM), or equivalent ERP order-to-cash and warehouse experience
• Strong written and verbal English
• Comfortable working a US Eastern or Central Time overlap schedule
• Proficiency with Microsoft Office and Excel, and project tracking tools such as Jira, Azure DevOps, or MS Project
• Based in Latin America (Costa Rica preferred, not required)

Nice-to-Have

• SAP certification (SD, MM, EWM, or similar), or PMP, CBAP, or CSM
• Experience with SAP S/4HANA implementations
• Nearshore or remote delivery experience with US clients
• Prior change management or training coordination experience

Technical Environment: SAP OTC and WM (or equivalent ERP), Microsoft Office and Excel, Jira, Azure DevOps, MS Project

What Success Looks Like

• Requirements and process maps documented and signed off by business stakeholders
• Projects tracked with clear visibility on scope, risks, and dates
• UAT coordinated and defects triaged on schedule

Originally posted on Himalayas