Hybrid Strategic Communications & Marketing Specialist

Harvard University FAS Human Resources; Cambridge (MA); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Generous paid time off including Paren

Medical, dental, and vision health ins

Retirement plans with university con

Wellbeing and mental health resources

Commuter benefits, discounts and perks

Tuition assistance and reimbursement

Job summary

Harvard University Faculty of Arts and Sciences seeks a Communications & Marketing Services Specialist to provide strategic communications support across departments. You will advise on approaches, develop content and campaigns, and manage digital channels to boost visibility and engagement.

The role reports to the Associate Director and operates with independence on projects. Based in Cambridge, MA with a minimum of three on-campus days per week, the position emphasizes accessibility, branding,

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum of three (3) years of progressively responsible communications, marketing, public relations, digital communications, or related experience.
• Experience creating and managing content across multiple communications channels.
• Familiarity with Drupal or similar content management systems.
• Strong project management skills and ability to manage multiple competing priorities.
• Demonstrated ability to work independently and drive projects to completion.
• Strong client service orientation and stakeholder relationship management skills.
• Understanding of digital communications best practices, web content strategy, accessibility standards, and branding principles.
• Experience developing newsletters, website content, and promotional communications.
• Comfort using AI tools and emerging technologies to support communications and content development.
• Strong organizational skills and attention to detail.
• Excellent interpersonal, collaboration, and problem-solving abilities.

Responsibilities

• Advise departments on communications strategies, tactics, and channels.
• Consult with stakeholders to understand communications objectives and recommend approaches.
• Identify opportunities to strengthen outreach, storytelling, audience engagement, and brand visibility.
• Support departmental communications planning and campaign development.
• Develop compelling content tailored to diverse audiences and channels.
• Ensure all communications reflect institutional priorities, brand standards, and editorial best practices.
• Coordinate review and approval processes with stakeholders as needed.
• Manage and maintain departmental websites using Drupal or similar CMS.
• Ensure content accuracy, accessibility, and usability across digital platforms.
• Apply digital communications best practices, accessibility requirements, and brand standards to all online content.
• Monitor website content and recommend enhancements to improve user experience and engagement.
• Serve as a central point of contact for communications and marketing requests.
• Triage, assess, and prioritize incoming projects based on urgency, impact, and resources.
• Identify and engage stakeholders and partners to advance projects.
• Develop and maintain project schedules, calendars, and workflow tracking processes.
• Manage multiple projects simultaneously while ensuring deadlines and quality standards are met.
• Build strong relationships with departmental leaders, faculty, administrators, and colleagues.
• Provide responsive, customer-focused communications support and consultation.
• Collaborate with internal teams to coordinate efforts.
• Present recommendations and solutions to stakeholders clearly.
• Support implementation of communications standards, policies, and best practices.
• Use data, analytics, and feedback to improve effectiveness.
• Explore AI-enabled tools to enhance productivity.
• Stay current with trends in communications, digital content and accessibility.

Skills

Excellent writing

Editing

Content development

Project management

Stakeholder management

Communication strategy

Collaboration

Education

Bachelor’s degree or equivalent

Tools

Drupal

Job description

Harvard University Faculty of Arts and Sciences seeks a Communications & Marketing Services Specialist to provide strategic communications support across departments. You will advise on approaches, develop content and campaigns, and manage digital channels to boost visibility and engagement.

The role reports to the Associate Director and operates with independence on projects. Based in Cambridge, MA with a minimum of three on-campus days per week, the position emphasizes accessibility, branding,