Specialist, Communications & Marketing Services

Harvard University, Faculty of Arts & Sciences; Cambridge (MA); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Harvard University’s Faculty of Arts and Sciences seeks a Communications & Marketing Services Specialist to provide strategic communications support across departments. You will advise on approaches, develop content, and manage digital channels to raise visibility and engagement.

Based in Cambridge, MA, with a requirement to be on campus at least three days per week, you will oversee workflows, coordinate projects, and ensure accessibility and brand standards.

Aufgaben

• Advise departments on communications strategies, tactics, and channels to increase awareness and engagement.
• Lead development, writing, editing, design coordination, and distribution of content (e-newsletters, website content, event promotion, digital campaigns).
• Develop content tailored to diverse audiences and ensure adherence to brand standards.
• Coordinate review and approval processes with stakeholders to maintain timely delivery.

Jobbeschreibung

Company Description

By working at Harvard University, you join a vibrant community thatadvances Harvard's world-changing mission in meaningful ways,inspires innovation and collaboration, and builds skills andexpertise. We are dedicated to creating a diverse and welcomingenvironment where everyone can thrive.

Why join the Harvard Faculty of Arts and Sciences?

The Faculty of Arts and Sciences (FAS) is the historic heart ofHarvard University. It is the home of Harvard’s undergraduateprogram (Harvard College, founded in 1636) as well as all ofHarvard’s Ph.D. programs (the Harvard Kenneth C. Griffin GraduateSchool of Arts and Sciences, founded in 1872), Harvard Athleticsand the Division of Continuing Education. The 40 academicdepartments and 30+ centers of the FAS support a communityunparalleled in its academic excellence across the broadest rangeof liberal arts and sciences disciplines. Together, the FAS seeksto foster an environment of ambition, curiosity and sharedcommitment to knowledge and truth that elicits excellence from allmembers of our community and prepares the next generation ofleaders through a transformative educational experience.

Job Description

Job Summary:

The Communications & Marketing Services Specialist provides strategic communications and marketing support to departments across the Faculty of Arts and Sciences (FAS). Working in partnership with departmental leaders and stakeholders, the Specialist advises on effective communications approaches, develops and executes content and marketing initiatives, and manages digital communications channels to enhance visibility, engagement, and audience reach.

The role is responsible for planning, creating, and maintaining a wide range of communications materials, including web content, e-newsletters, event promotion, and digital campaigns. The Specialist manages communications workflows, prioritizes incoming requests, and coordinates projects to ensure timely, high-quality delivery aligned with institutional goals, accessibility requirements, and brand standards.

Reporting to the Associate Director, Communications & Marketing Services, this position serves as a trusted communications partner to assigned departments and operates with a high degree of independence in managing projects and stakeholder relationships.

This position is based in Cambridge, Massachusetts, with an expectation of a minimum of three (3) workdays per week on campus.

Job-Specific Responsibilities:

Communications and Marketing Strategy

• Advise departments on communications and marketing strategies, tactics, and channels to increase awareness, engagement, and effectiveness.
• Consult with stakeholders to understand communications objectives and recommend appropriate approaches and solutions.
• Identify opportunities to strengthen outreach, storytelling, audience engagement, and brand visibility.
• Support departmental communications planning and campaign development.

Content Development and Execution

• Lead the development, writing, editing, design coordination, and distribution of communications materials, including:
  • E-newsletters
  • Website content
  • Event promotion
  • Digital communications
  • Marketing collateral
• Develop compelling content tailored to diverse audiences and communications channels.
• Ensure all communications reflect institutional priorities, brand standards, and editorial best practices.
• Coordinate review and approval processes with stakeholders as needed.

Website and Digital Content Management

• Manage and maintain departmental websites using Drupal or similar content management systems.
• Ensure content accuracy, relevance, accessibility, and usability across digital platforms.
• Implement web content updates and improvements based on communications priorities and user needs.
• Apply digital communications best practices, accessibility requirements, and brand standards to all online content.
• Monitor website content and recommend enhancements to improve user experience and engagement.

Workflow and Project Management