Hybrid Strategic Business Analyst – Enrollment Management

University of Colorado; Boulder (CO); Hybrid; USD 70.000 - 86.000; Vollzeit

Zusammenfassung

The Enrollment Management division at CU Boulder is seeking a Strategic Business Analyst to join the Enrollment Management Strategy & Solutions team. This role acts as a bridge between EM and technical teams, documenting requirements and ensuring solutions align with Student Financial Services priorities.

Reporting to the Director of Strategic Initiatives with a dotted line to the Director of Customer Experience, this position emphasizes process improvement, system integration, and clear,

Qualifikationen

• Bachelor's degree from an accredited institution or equivalent professional experience.
• 3+ years minimum experience in business analysis, requirements facilitation, business process analysis, or related roles.
• Demonstrated CRM expertise, including experience supporting implementation and integration initiatives and translating business requirements into solutions aligned with Salesforce capabilities and constraints.
• Experience supporting business processes in an enterprise system environment (e.g., CRM, data/BI, workflow tools).

Aufgaben

• Requirements Analysis & Business Process Support: gather, clarify, and document business needs across EM; develop and maintain process documentation; translate needs into actionable requirements and acceptance criteria; support testing activities; collaborate with technical partners; document current and future state processes.
• Project & Operational Support: contribute to multiple projects; report progress via Asana/Smartsheet; align projects with business objectives; participate in planning discussions; build relationships across EM and SFS; translate evolving workflows into system/reporting needs.
• Professional Development: maintain knowledge of business analysis practices and enterprise systems; participate in training and knowledge sharing.

Kenntnisse

Collaboration & Facilitation

Customer-Centered Mindset

Analytical Thinking

Clear Communication

Business Process Analysis

Constituent Engagement

CRM & Systems Knowledge

Inclusive Design

Ausbildung

Bachelor's degree

Tools

Salesforce

Asana

Smartsheet

Jobbeschreibung

The Enrollment Management division at CU Boulder is seeking a Strategic Business Analyst to join the Enrollment Management Strategy & Solutions team. This role acts as a bridge between EM and technical teams, documenting requirements and ensuring solutions align with Student Financial Services priorities.

Reporting to the Director of Strategic Initiatives with a dotted line to the Director of Customer Experience, this position emphasizes process improvement, system integration, and clear,