Hybrid Storage & Backup Infrastructure Engineer

KellyMitchell Group; Charlotte (NC); Hybrid; USD 50,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employee Stock Ownership Plan (ESOP)

401K plan

Job summary

KellyMitchell is seeking a Storage & Backup Infrastructure Engineer to support enterprise storage and backup environments. This role will monitor system health, troubleshoot issues, work with internal teams and external vendors, and support hardware and software lifecycle activities. Location: Hybrid work model in Charlotte, NC or St.

Louis, MO. Responsibilities include monitoring storage and backup environments, investigating issues, managing vendor tickets, performing backups, and coordinating

Qualifications

• 2+ years of experience supporting enterprise storage, backup, or infrastructure environments.
• Hands-on experience with storage and/or backup technologies.
• Strong troubleshooting and problem-solving skills.
• Experience monitoring infrastructure and responding to system alerts.
• Experience working directly with technology vendors and managing support tickets through resolution.
• Ability to participate in an on-call rotation.

Responsibilities

• Monitor storage and backup environments through dashboards, email alerts, and system interfaces.
• Investigate and resolve issues.
• Manage technical and vendor tickets from initial identification through resolution.
• Troubleshoot storage and backup issues with internal teams and external vendors.
• Support enterprise storage and backup infrastructure, including hardware maintenance, upgrades, installations, and decommissioning.
• Ensure backups run successfully and perform backup/recovery activities as needed.
• Coordinate data center site visits and work with internal and external field engineers.
• Install software releases, upgrades, and patches and resolve related issues.
• Maintain system configurations and technical documentation, including backup procedures.
• Participate in an on-call rotation approximately every 5-7 weeks

Skills

Troubleshooting

Incident response

Vendor management

On-call readiness

System monitoring

Tools

Dell PowerStore

PowerFlex

PowerScale/Isilon

Hitachi HCP

Pure Storage

Brocade

Nasuni

Veritas NetBackup

Rubrik

Cohesity DataProtect

Job description

KellyMitchell is seeking a Storage & Backup Infrastructure Engineer to support enterprise storage and backup environments. This role will monitor system health, troubleshoot issues, work with internal teams and external vendors, and support hardware and software lifecycle activities. Location: Hybrid work model in Charlotte, NC or St.

Louis, MO. Responsibilities include monitoring storage and backup environments, investigating issues, managing vendor tickets, performing backups, and coordinating