Storage & Backup Infrastructure Engineer

KellyMitchell Group; Charlotte (NC); Hybrid; USD 50,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employee Stock Ownership Plan (ESOP)

401K plan

Job summary

KellyMitchell is seeking a Storage & Backup Infrastructure Engineer to support enterprise storage and backup environments. This role will monitor system health, troubleshoot issues, work with internal teams and external vendors, and support hardware and software lifecycle activities. Location: Hybrid work model in Charlotte, NC or St.

Louis, MO. Responsibilities include monitoring storage and backup environments, investigating issues, managing vendor tickets, performing backups, and coordinating

Qualifications

• 2+ years of experience supporting enterprise storage, backup, or infrastructure environments.
• Hands-on experience with storage and/or backup technologies.
• Strong troubleshooting and problem-solving skills.
• Experience monitoring infrastructure and responding to system alerts.
• Experience working directly with technology vendors and managing support tickets through resolution.
• Ability to participate in an on-call rotation.

Responsibilities

• Monitor storage and backup environments through dashboards, email alerts, and system interfaces.
• Investigate and resolve issues.
• Manage technical and vendor tickets from initial identification through resolution.
• Troubleshoot storage and backup issues with internal teams and external vendors.
• Support enterprise storage and backup infrastructure, including hardware maintenance, upgrades, installations, and decommissioning.
• Ensure backups run successfully and perform backup/recovery activities as needed.
• Coordinate data center site visits and work with internal and external field engineers.
• Install software releases, upgrades, and patches and resolve related issues.
• Maintain system configurations and technical documentation, including backup procedures.
• Participate in an on-call rotation approximately every 5-7 weeks

Skills

Troubleshooting

Incident response

Vendor management

On-call readiness

System monitoring

Tools

Dell PowerStore

PowerFlex

PowerScale/Isilon

Hitachi HCP

Pure Storage

Brocade

Nasuni

Veritas NetBackup

Rubrik

Cohesity DataProtect

Job description

Job Summary Our client, a communication leader provider, is seeking a Storage & Backup Infrastructure Engineer to support enterprise storage and backup environments. This role will monitor system health, troubleshoot issues, work with internal teams and external vendors, and support hardware and software lifecycle activities.

Core Responsibilities

• Monitor storage and backup environments through dashboards, email alerts, and system interfaces
• investigate and resolve issues
• Manage technical and vendor tickets from initial identification through resolution
• Troubleshoot storage and backup issues with internal teams and external vendors
• Support enterprise storage and backup infrastructure, including hardware maintenance, upgrades, installations, and decommissioning
• Ensure backups run successfully and perform backup/recovery activities as needed
• Coordinate data center site visits and work with internal and external field engineers
• Install software releases, upgrades, and patches and resolve related issues
• Maintain system configurations and technical documentation, including backup procedures
• Participate in an on-call rotation approximately every 5-7 weeks

Required Skills/Experience (Must-Haves)

• 2+ years of experience supporting enterprise storage, backup, or infrastructure environments
• Hands-on experience with storage and/or backup technologies
• Strong troubleshooting and problem-solving skills
• Experience monitoring infrastructure and responding to system alerts
• Experience working directly with technology vendors and managing support tickets through resolution
• Ability to participate in an on-call rotation

Preferred Skills/Experience (Nice-to-Haves)

• Experience supporting enterprise storage platforms, including Dell PowerStore, PowerFlex, PowerScale (Isilon), Hitachi HCP, Pure Storage, Brocade, and Nasuni
• Experience supporting enterprise backup solutions, including Veritas NetBackup, Rubrik, and Cohesity DataProtect
• Hands-on experience with multiple enterprise storage and backup technologies in large-scale environments
• Knowledge of data center infrastructure, including storage, networking, and backup operations

Key Competencies & Behaviors

• Strong troubleshooting and incident response
• Ownership and accountability
• Vendor and stakeholder communication
• Enterprise storage and backup knowledge
• Attention to detail and documentation
• Ability to work independently and collaboratively

Work Environment

• Location: Charlotte NC or St. Louis, MO
• Work Model: Hybrid

Compensation & Benefits

Pay Range: The approximate pay range for this position is between $36.00 and $52.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

Marketing Disclosure

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