Hybrid: Stone Tile Product & Installation Specialist

Elon Tile & Stone

Bethel (CT)

Hybrid

USD 60,000 - 90,000

Full time

7 days ago

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Benefits offered by this job

Paid vacation

401K

Medical

Dental

Vision

Job summary

Elon Tile & Stone in Bethel, CT seeks a Product and Installation Specialist for Natural Stone Tile to support dealers, sales reps, and customers with expert product knowledge and installation guidance. You will advise on stone selections, share installation best practices, troubleshoot issues, and help create product guides and marketing materials, while collaborating with sales and service teams.

This full-time hybrid role offers a base salary and benefits, with opportunities to influence

Qualifications

Experience with natural stone tile, understanding of stone properties, finishes, and applications (conveys core knowledge).
Familiarity with tile installation methods, substrates, adhesives, grouts, sealers, and maintenance; interpret guidelines.
Deliver, monitor, coach and guide technical and non-technical training for staff.
Maintain installation guides for website and sales staff.
Strong customer service orientation; communicate clearly with dealers, designers, contractors, and end customers.

Responsibilities

Advise on selection and application of natural stone tile products and installation best practices.
Troubleshoot product or installation issues and answer technical questions about stone performance.
Collaborate with sales and customer service to prepare product recommendations and design concepts.
Maintain up-to-date knowledge of new stone offerings and document installation standards and FAQs.
Create blogs and guides to educate customers via website.