Hybrid Specialty Pharmacy Financial Advocate

The University of Kansas Health System; Lenexa (KS); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The University of Kansas Health System is seeking a Specialty Pharmacy Patient Financial Advocate at the Southlake Campus. This hybrid role focuses on securing insurance authorizations, enabling access to high-cost specialty medications, and assisting patients with copay relief and manufacturer programs.

You will communicate complex coverage requirements, follow financial clearance policies, and maintain accurate documentation in the EMR while delivering compassionate service to patients and

Qualifications

• The candidate has strong communication skills in patient-facing roles.
• Experience with specialty pharmacy or medical financial counseling is preferred.
• Knowledge of insurance processes and payor requirements is essential.

Responsibilities

• Gather patient data to complete benefits investigations within deadlines.
• Interpret Medicare/Medicaid rules when appropriate and communicate them clearly.
• Bill appropriately for specialty meds and obtain required authorizations.
• Follow up on denials and insurance inquiries to resolve accounts timely.
• Assist with copay assistance and manufacturer programs for eligible patients.

Skills

Oral and written communication

Customer Service

Time management

Insurance knowledge

Epic experience

Education

High School Diploma + 3 years experience

Associate degree + 1 year experience

Typing 45 wpm

Job description

The University of Kansas Health System is seeking a Specialty Pharmacy Patient Financial Advocate at the Southlake Campus. This hybrid role focuses on securing insurance authorizations, enabling access to high-cost specialty medications, and assisting patients with copay relief and manufacturer programs.

You will communicate complex coverage requirements, follow financial clearance policies, and maintain accurate documentation in the EMR while delivering compassionate service to patients and