Hybrid Social Media Lead: Content, Community & Analytics

Actalent; Bellevue (WA); Ibrido; USD 48.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work arrangement

12 holidays' pay

Descrizione del lavoro

Actalent is seeking a Lead Social Media Coordinator in Bellevue, WA. The contract role supports the brand and marketing enablement team and the Social Media Program Manager by owning content calendars, social monitoring, reporting, and analytics, and by helping create engaging content for multiple social channels.

You will act as day-to-day community manager, interfacing with customers and internal stakeholders to provide first-class customer service, with a hybrid on-site/remote arrangement and

Competenze

• Bachelor's degree in Communications, Marketing, or a relevant field.
• 2–4 years' experience managing corporate social media channels.
• Experience with Sprinklr, Canva, Smartsheet is preferred.
• Excellent written communication and proofreading skills.
• Strong project management abilities.
• Familiarity with brand standards and social media analysis tools.
• Local to Bellevue, WA; ability to work on-site/onsite hybrid.

Mansioni

• Assists Social Media Program Manager with developing social media content, promotions, etc.
• Maintains and develops content from the evergreen social media content calendar to increase the cadence of content.
• Provides social listening support, including compiling owned platform social listening stats and reporting support.
• Support platform community management, responding to customers, interfacing with the Customer Care Center, and coordinating with the media team to develop answers to customer questions.
• Daily monitoring and regular reporting on the company's social media channels.
• Keeps track of social media trends and competition.
• Proposes new ideas and concepts for social media content.
• Serves as Social Media Lead during storm and emergency activations.

Conoscenze

Written communication

Project management

Team collaboration

Formazione

Bachelor's degree in Communications, Marketing, or a relevant field

Strumenti

Sprinklr

Canva

Smartsheet

Descrizione del lavoro

Actalent is seeking a Lead Social Media Coordinator in Bellevue, WA. The contract role supports the brand and marketing enablement team and the Social Media Program Manager by owning content calendars, social monitoring, reporting, and analytics, and by helping create engaging content for multiple social channels.

You will act as day-to-day community manager, interfacing with customers and internal stakeholders to provide first-class customer service, with a hybrid on-site/remote arrangement and