Hybrid Social Media Lead: Content & Community

Actalent; United States; Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Hybrid work option

Medical, dental & vision insurance

401(k) Retirement Plan

Life Insurance

Paid time off

Job summary

Actalent in Bellevue, WA is hiring a Lead Social Media Coordinator for a 12-month contract to support the brand and marketing enablement team. You will own content calendars, monitor social channels, generate reports and analytics, and craft engaging content for multiple platforms.

You will also serve as day-to-day community manager interfacing with customers and internal stakeholders to deliver first-class service.

Qualifications

• Bachelor's degree in Communications, Marketing, or a relevant field.
• 2-4 years of experience managing corporate social media channels and/or experience in an external communications role.
• Experience using Sprinklr, Canva, Smartsheet and social media analytics tools.
• Excellent written communication skills with emphasis on proofreading and grammar.
• Strong project management skills.
• Experience using corporate brand standards and familiarity with design terminology.
• Experience using social media analysis tools.
• Ability to manage detailed tasks and interact effectively with a range of team members and creative agencies and vendors.
• Must be comfortable submitting to a drug screening.
• Must be local to Bellevue, WA, as relocation will not be considered at this time.

Responsibilities

• Assists Social Media Program Manager with developing social media content, promotions, etc.
• Maintains and develops content from the evergreen social media content calendar to increase the cadence of content.
• Provides social listening support, including compiling owned platform social listening stats and reporting support.
• Support platform community management, responding to customers, interfacing with the Customer Care Center, and coordinating with the media team to develop answers to customer questions.
• Daily monitoring and regular reporting on the company's social media channels.
• Keeps track of social media trends and competition.
• Proposes new ideas and concepts for social media content.
• Serves as Social Media Lead during storm and emergency activations.

Skills

Social media management

Communication

Project management

Attention to detail

Education

Bachelor's degree in Communications, Marketing, or a relevant field

Tools

Sprinklr

Canva

Smartsheet

Job description

Actalent in Bellevue, WA is hiring a Lead Social Media Coordinator for a 12-month contract to support the brand and marketing enablement team. You will own content calendars, monitor social channels, generate reports and analytics, and craft engaging content for multiple platforms.

You will also serve as day-to-day community manager interfacing with customers and internal stakeholders to deliver first-class service.