Hybrid Service & Parts Operations Associate

Mills Auto Group; Lancaster (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Classic CDJR Lancaster is seeking a Service & Parts Operations Assistant in Lancaster, SC. This full-time, on-site role bridges Service and Parts to keep the lot moving and ensure an exceptional customer experience. You will help guests, shuttle customers, and support both departments with warehousing and vehicle prep.

The position offers operational variety, teamwork, and opportunities to grow within a premier dealership. Excellent communication and a collaborative approach are valued.

Responsibilities

• Guest hospitality: greet customers and direct to Service Advisor.
• Shuttle driver: transport customers to/from home or work.
• Amenities management: stock coffee/refreshments and keep lounge clean.
• Vehicle preparation: park incoming service vehicles and stage for pickup.
• Valet and detailing: drive cars through wash and perform basic detailing as needed.
• Fuel management: keep loaners, customers, and lot vehicles fueled.
• Diagnostic support: assist technicians by test-driving vehicles to verify concerns.
• Facility maintenance: keep service lane clean and windows/doors tidy.
• Shipping & receiving: verify daily parts shipments against packing slips.
• Inventory control: count parts, manage displays, and maintain cleanliness.
• Job staging: pre-pull and stage parts for service jobs.
• Core & warranty management: handle core returns and warranty callbacks.
• Tool room stewardship: keep tools organized and inventoried.
• Hot shot driving: deliver parts to wholesale customers and collect from local dealers.

Job description

Classic CDJR Lancaster is seeking a Service & Parts Operations Assistant in Lancaster, SC. This full-time, on-site role bridges Service and Parts to keep the lot moving and ensure an exceptional customer experience. You will help guests, shuttle customers, and support both departments with warehousing and vehicle prep.

The position offers operational variety, teamwork, and opportunities to grow within a premier dealership. Excellent communication and a collaborative approach are valued.