Hybrid Senior Operations Leader | Performance & Quality

Maximus; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Maximus is seeking a Sr. Operations Manager to lead daily operations, ensure performance metrics, quality standards, and regulatory compliance in a hybrid Topeka, KS setting.

The role emphasizes performance management, staff development, and continuous improvement initiatives. The position requires a Bachelor's degree and 7+ years of relevant professional experience, including 3+ years of people management.

Qualifications

• Bachelor's degree in a relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
• Three (3) or more years of people management experience.
• Oversee the daily operations of a team to ensure performance metrics are met.

Responsibilities

• Oversee the daily operations of a team to ensure performance metrics are met.
• Provide action plans and timelines for performance improvement as needed.
• Collaborate with customers to ensure open communication, cooperation, and timely issue resolution.
• Monitor compliance with ISO standards as applicable.
• Perform other duties as required by Project leadership.

Skills

Leadership

Performance management

Staff development

Continuous improvement

Education

Bachelor's degree

Job description

Maximus is seeking a Sr. Operations Manager to lead daily operations, ensure performance metrics, quality standards, and regulatory compliance in a hybrid Topeka, KS setting.

The role emphasizes performance management, staff development, and continuous improvement initiatives. The position requires a Bachelor's degree and 7+ years of relevant professional experience, including 3+ years of people management.