Hybrid Senior IT Solutions Consultant (Eau Claire, WI)

Wipfli; Eau Claire (WI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Wipfli in Eau Claire, WI is seeking a Senior Consultant to develop and implement solutions for clients, in both consultative and technical capacities, driving improvements to business processes and IT. You will interface regularly with clients and others outside Wipfli.

The Senior Consultant will work with Microsoft Azure, Active Directory, and related technologies; travel up to 15% to client locations within the U.S., and participate in ongoing mentoring and leadership within the team.

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience.
• 7+ years of technology solutions experience in a professional services firm or 10+ years in private industry with 1+ years in a professional services firm.
• Proficiency with Microsoft Azure and Active Directory.
• Experience working with clients on-site; up to 15% travel to client locations within the U.S.
• Possesses or works towards obtaining appropriate advanced certifications.
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions.
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities.
• Training, support or consulting advisory experience is preferred; healthcare or financial institutions industries preferred.

Responsibilities

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions.
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications.
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps.
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress.
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions.
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects.
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client.
• Train and mentor Consultant I’s and Consultant II’s; delegate and leverage work to enable associate development.
• Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market.

Skills

Azure

Active Directory

Education

Bachelor’s Degree or equivalent

Advanced certifications

Job description

Wipfli in Eau Claire, WI is seeking a Senior Consultant to develop and implement solutions for clients, in both consultative and technical capacities, driving improvements to business processes and IT. You will interface regularly with clients and others outside Wipfli.

The Senior Consultant will work with Microsoft Azure, Active Directory, and related technologies; travel up to 15% to client locations within the U.S., and participate in ongoing mentoring and leadership within the team.