Hybrid Senior IT Project Leader: ERP & Systems Delivery

Summit Utilities

Maumelle (AR)

Hybrid

USD 120,000 - 170,000

Full time

6 days ago

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Benefits offered by this job

Medical/dental/vision benefits

Hybrid work model

Competitive pay

Job summary

Summit Utilities, Inc. is seeking a Senior IT Project Manager (SGL19) for a hybrid role based in either Arkansas or Oklahoma.

You will lead cross-functional teams delivering enterprise applications and integrated systems, guiding projects from initiation through closure to meet scope, schedule, and budget goals. The ideal candidate has 10+ years of large software project experience, with ERP/CRM exposure and certifications such as PMP/CSM/PSM preferred.

Qualifications

Bachelor’s degree or advanced degree in Computer Science, Information Systems, Business Administration, or a related field.
Ten or more years of proven experience managing medium- to large-sized software application projects, preferably in the utilities industry and involving ERP, CRM, CIS, or field service systems.
Project Management Professional (PMP), Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or related certification strongly preferred.
Experience with ERP and/or CRM systems, including sales and service processing, customer relationship management, content management, financial management/accounting, manufacturing, and inventory control systems.
Experience with project management and workflow tools such as Jira, Smartsheet, Microsoft Project Online, or Asana.
Working knowledge of Power BI, Tableau, or similar data analytics tools and proficiency with process-mapping tools such as Microsoft Visio or Lucidchart.
Utility industry experience and SAP experience preferred.

Responsibilities

Lead end-to-end project management activities—including planning, execution, monitoring, and closure for medium- to large-sized software application projects such as ERP implementations, system integrations, data migrations, and custom development.
Manage project scope, schedule, resources, quality, risks, issues, communication, budgets, and stakeholder expectations.
Coordinate diverse, cross-functional teams across IT, business functions, vendors, consultants, contractors, multiple locations, time zones, and offshore resource.
Apply project management best practices, methodologies, and standards such as PMBOK, Agile, and Scrum.
Develop and execute IT cutover plans for project go-lives and align them with dependent business cutover activities.
Prepare project charters, plans, schedules, status reports, change requests, lessons learned, and other required documentation.
Provide leadership, guidance, and direction to project team members and stakeholders; monitor performance, quality, and deliverables.
Track, report, elevate, and resolve project risks and issues, report project status and progress to senior management and sponsors.
Assist project teams in defining scope, goals, requirements, approach, and deliverables that support business objectives.
Partner with business leads and business analysts on requirements gathering, user acceptance testing, and cutover planning.
Work with business leaders and the Training team on change management planning and communications.
Coordinate with Business and IT Leads to deliver smaller-scope system enhancements and resolve system issues through the Jira ticketing process.
Review project management procedures, identify improvement opportunities, and work with PMO leadership to implement changes.