Hybrid Senior Home Product Analyst & Insights

American Family Insurance; Boston (MA); Hybrid; USD 88,000 - 145,000; Full time

Benefits offered by this job

Health benefits

401(k) contribution

Pension plan

Annual incentive

Paid holidays

Paid time off (23 days)

Job summary

American Family Insurance is seeking a Senior Home Product Analyst to drive pricing strategies, product design, and go-to-market plans for our Home portfolio. You will support QUEST 4.0, BI dashboards, inspections analytics, and wildfire strategy, while partnering with California market initiatives.

The role is flex-office/remote with a requirement to work at least 10 days per month from Madison, WI or Boston, MA, and involves collaboration across pricing, actuarial, and claims teams to ensure

Qualifications

• Experience providing customer-driven solutions, support or service.
• Experience performing complex financial, actuarial or business analysis.
• Solid knowledge of insurance, underwriting guidelines and risk concepts.
• Demonstrated problem-solving and analytical skills.
• Experience making independent decisions.
• Experience in project management methodologies, practices and tools.
• Travel requirements up to 10%.

Responsibilities

• Serve as project lead for implementation of products and services.
• Monitor and analyze performance of product lines, agents, or book of business.
• Evaluate profit factors and provide product strategy recommendations.
• Develop and maintain relationships with other lines to identify gaps and opportunities.
• Research and develop concepts for complex new or enhanced products/services.
• Collaborate with pricing/actuarial, claims teams to ensure product viability.
• Prepare contract language and underwriting guidelines; oversee predictive analytics development.
• Provide expertise on contract language and underwriting standards.
• Produce competitive research and analysis for personal lines; report insights to leadership.
• Explain competitor actions and industry trends influencing personal lines objectives; recommend actions.
• Stay abreast of rate changes and regulatory filings affecting competitive position.
• Ensure accuracy of analysis and reporting on drivers of competitive position changes.

Skills

Customer-focused solutions

Analytical skills

Risk concepts

Independent decisions

Project management

Tools

GCP

SQL

Claude

Excel

Tableau

Job description

American Family Insurance is seeking a Senior Home Product Analyst to drive pricing strategies, product design, and go-to-market plans for our Home portfolio. You will support QUEST 4.0, BI dashboards, inspections analytics, and wildfire strategy, while partnering with California market initiatives.

The role is flex-office/remote with a requirement to work at least 10 days per month from Madison, WI or Boston, MA, and involves collaboration across pricing, actuarial, and claims teams to ensure