Hybrid Senior Field Services Growth Leader

Alfa Laval; Houston (TX); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

Paid holidays

Paid time off

Job summary

Alfa Laval in Houston, TX is seeking a Senior Field Service Manager to shape growth strategies for the Field Services organization, optimize operations across territories, and elevate service delivery with a strong customer focus.

You will lead field operations, drive a compelling services portfolio, establish standards, and partner with sales to accelerate above-market growth while traveling up to 60%.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• 8+ years of field service or technical operations experience.
• 3+ years of sales experience.
• 3+ years of leadership managing managers or large field teams.
• Demonstrated P&L responsibility.
• Strong knowledge of sales and field service management systems.
• Ability to travel up to 60% of the time.

Responsibilities

• Shape and execute growth strategies for the Field Services organization.
• Develop a compelling services portfolio and establish service standards.
• Partner closely with commercial teams to accelerate above-market growth.
• Lead field operations and improve customer experience and service delivery.
• Strengthen financial performance through leadership and operational excellence.
• Guide remote teams with clear direction and customer-focused mindset.
• Implement continuous efficiency improvements with innovative processes and technology.
• Lead change management to adapt to market demands.
• Establish KPIs to measure and improve performance.

Skills

Leadership experience

Communication

Problem solving

P&L responsibility

Sales & field service systems

Travel up to 60%

Team leadership

Education

Bachelor's degree in Business, Engineering, Operations or related field

Tools

Field service management systems

Sales management systems

Job description

Alfa Laval in Houston, TX is seeking a Senior Field Service Manager to shape growth strategies for the Field Services organization, optimize operations across territories, and elevate service delivery with a strong customer focus.

You will lead field operations, drive a compelling services portfolio, establish standards, and partner with sales to accelerate above-market growth while traveling up to 60%.