Hybrid Senior Business Analyst: Partner Engineering

Epicor; Cleveland (OH); Hybrid; USD 105,000 - 178,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor seeks a Senior Business Analyst to shape a scalable Partner Engineering Operating Model, enabling external partners to integrate, test, deploy, and support Epicor-aligned solutions efficiently. You will coordinate with internal teams and partners to identify gaps, dependencies, and roadmaps, turning complex needs into actionable workstreams while navigating ambiguities.

The role emphasizes cross-functional collaboration, strong communication, and delivering repeatable, secure processes in

Qualifications

• 5+ years in business analysis or related roles.
• Experience coordinating complex integrations with partners.
• Excellent written and verbal communication with stakeholders.
• Understanding of software development lifecycle and cloud concepts.
• Ability to translate complex needs into clear requirements.

Responsibilities

• Assess current partner onboarding, integration, testing, and support processes.
• Partner with internal stakeholders and external partners to gather requirements.
• Define a standardized operating model for partner engineering.
• Translate business and technical needs into actionable workstreams.
• Lead cross-functional discussions to drive progress without direct authority.
• Support ongoing validation and prioritization as requirements evolve.

Skills

5+ years experience

Strong communication

SDLC knowledge

Cloud concepts

API gateways

Complex integrations

Stakeholder management

Education

Bachelor's degree preferred

Tools

API gateways

Test environments

Test data sets

Job description

Epicor seeks a Senior Business Analyst to shape a scalable Partner Engineering Operating Model, enabling external partners to integrate, test, deploy, and support Epicor-aligned solutions efficiently. You will coordinate with internal teams and partners to identify gaps, dependencies, and roadmaps, turning complex needs into actionable workstreams while navigating ambiguities.

The role emphasizes cross-functional collaboration, strong communication, and delivering repeatable, secure processes in