Hybrid Senior Business Analyst - Merchandising Tech

Brooksource; Nashville (TN); Hybrid; USD 69,000 - 83,000; Full time

Job summary

Brooksource is seeking a Senior Business Analyst to support merchandising technology initiatives focused on Product Information Management, SKU lifecycle, and vendor onboarding. This role partners with business stakeholders, IT, and vendors to improve product data creation, maintenance, and integration across systems.

The ideal candidate has 7+ years in business analysis, strong API/integration experience, and a track record in retail/merchandising tech.

Qualifications

• 7+ years of Business Analysis experience, including leading cross-functional initiatives.
• Experience gathering and documenting business & functional requirements.
• Hands-on with process mapping, user stories, acceptance criteria, and data mapping.
• Strong understanding of APIs, system integrations, data validation, and data flows.
• Experience in Agile environments using Jira or similar tools.
• Proven ability to collaborate with business stakeholders and technical teams.
• Excellent communication, analytical, and problem-solving skills.

Responsibilities

• Lead discovery sessions with stakeholders and technical teams to gather requirements and define needs.
• Document current and future state workflows, requirements, user stories, acceptance criteria, and data mappings.
• Support enhancements to PIM systems, SKU setup, and vendor onboarding workflows.
• Collaborate with developers, architects, and integration teams to improve data flows across enterprise apps.
• Define requirements for system integrations, APIs, workflow automation, and data validation.
• Manage enhancements, defects, and requirements through Jira in an Agile environment.
• Support UAT, business validation, and defect resolution.
• Identify opportunities to streamline processes and improve data quality.
• Communicate project updates, risks, and dependencies to leadership.

Skills

Business analysis

Requirements gathering

Process mapping

APIs & integrations

Agile / Jira

Stakeholder collaboration

UAT & validation

Data validation & data flows

Tools

Jira

SAP

Salsify

Syndigo

InRiver

Job description

Brooksource is seeking a Senior Business Analyst to support merchandising technology initiatives focused on Product Information Management, SKU lifecycle, and vendor onboarding. This role partners with business stakeholders, IT, and vendors to improve product data creation, maintenance, and integration across systems.

The ideal candidate has 7+ years in business analysis, strong API/integration experience, and a track record in retail/merchandising tech.