Business Analyst Project Management

HireTalent - Staffing & Recruiting Firm; New York (NY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Talent Acquisition Expert to join their dynamic Global eCommerce Operations team. This pivotal role focuses on enhancing operational stability for numerous eCommerce sites across prestigious brands. The ideal candidate will possess a strong analytical mindset, capable of creating impactful dashboards and reports that drive decision-making. If you have a passion for operational excellence and thrive in a collaborative environment, this opportunity offers the chance to make significant contributions to a leading brand in the beauty industry. Join a team where your insights will shape the future of eCommerce operations.

Qualifications

• 5+ years of experience in project management with strong analytical skills.
• Bachelor's degree or relevant experience in Google Analytics required.

Responsibilities

• Build reports and dashboards to enhance data-driven decision-making.
• Analyze trends and communicate issues to avert operational inefficiencies.

Skills

Project Management

Data Analysis

Communication Skills

Problem Solving

Systems Thinking

Interpersonal Skills

Education

Bachelor's Degree

Tools

Google Analytics

Looker

Jira

Excel

FullStory

ContentSquare

Job description

Direct message the job poster from HireTalent - Staffing & Recruiting Firm

Senior Talent Acquisition Expert at HireTalent Inc.

Client: The world's leading brand in prestige beauty

Job Title: Business Analyst Project Management

Location: Hybrid (1 to 2 days)

Job Description:

• The Global eCommerce Operations team is responsible for operational stability of hundreds of eCommerce sites and integrations across many brands and markets.
• This role plays a key part in the analysis of site health metrics, creating dashboards and reporting on KPIs to inform incident triage and improvements of our digital ecosystem.
• A leader in this role will be passionate about operational excellence, using data to break down problems toward collaborative, impactful solutions.
• To start, this is a highly cross-functional individual contributor role that supports the highest performing brands in North America.

Key Responsibilities

• Build reports, dashboards, and data visualizations to facilitate ad hoc analysis and improve data-driven decision-making at all levels of the business.
• Create and identify metrics from various sources to highlight patterns, trends, and opportunities.
• Anticipate potential impact and proactively communicate issues/concerns immediately in order to avert operational inefficiency.
• Review and analyze key trends based on impact to form optimization recommendations.
• Conduct analysis and reporting on Peak Holiday time periods, site performance, etc.
• Establish relationships with cross-functional teams to enable best practice learnings and increased alignment across the division.
• Set and track OKRs on business performance for monthly and quarterly stakeholder review.
• Assist in the creation of new training and knowledge transfer materials.

Qualifications

• Bachelor's degree or relevant Google Analytics experience (Looker experience a plus).
• 5+ years of relevant work experience in project management, communicating to highly cross-functional stakeholders.
• Proven ability to work within a self-directed culture and navigate ambiguity as well as balance the needs of multiple stakeholders.
• Experience in systems thinking, e.g., you take the time to understand the bigger picture and focus on changing outcomes and behaviors vs. implementing tools and processes for the sake of it.
• Strong ability to analyze and solve problems, with attention to detail.
• Excellent communication, presentation, and interpersonal skills to influence across a matrixed organization.
• Ability to facilitate actionable working sessions with cross-functional teams across all levels.
• Experience and passion for creating and scaling new systems and processes.
• Comfortable with ongoing technological and organizational change.
• Proficiency with Jira and other Atlassian products.
• Proficiency with Excel and creating data charts from tables and formulas.
• High fluency usage with Google Analytics, Looker, and BI data management tools.
• Solid working knowledge in digital behavioral tools such as FullStory, ContentSquare, etc.
• Understanding of eCommerce, merchandising, browsing, and demonstrated interest and experience in leading technology projects.
• Familiarity and passion for eCommerce trends and best practices.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology, Project Management, and Analyst

Industries

Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry