Hybrid SBM Administrator & Project Coordinator

Sumitomo Electric Industries; Farmington Hills (MI); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401(k) with match

tuition benefits

paid holidays

vacation

Job summary

Sumitomo Electric Wiring Systems, Inc. is seeking a SBM Administrator / Project Coordinator in Farmington Hills to manage the SBM system, onboard users, provide training, and deliver reports and dashboards to the North American OEM unit.

You will partner with internal and external teams to optimize workflow, maintain documentation, and support production readiness while ensuring user-friendly system operations in a hybrid work environment.

Qualifications

• Bachelor’s degree in Business Administration or equivalent is required.
• 3–5 years of experience supporting workflow-based systems and system administration is preferred.
• Strong customer support capabilities and cross-functional collaboration skills.

Responsibilities

• Maintain SBM admin system and support daily operations for SEWS cross-functional teams.
• Process SBM change requests, prioritize and coordinate resolutions with stakeholders.
• Define new system requirements, document updates, and coordinate with SMEs.

Skills

SBM administration

customer support

data analysis

training & onboarding

issue troubleshooting

Education

Bachelor’s Degree in Business Administration

Tools

OpenText SBM

ticketing system

Job description

Sumitomo Electric Wiring Systems, Inc. is seeking a SBM Administrator / Project Coordinator in Farmington Hills to manage the SBM system, onboard users, provide training, and deliver reports and dashboards to the North American OEM unit.

You will partner with internal and external teams to optimize workflow, maintain documentation, and support production readiness while ensuring user-friendly system operations in a hybrid work environment.