Hybrid Salesforce BA: Sales & Service Cloud Expert

Platform 6 Ltd

Houston (TX)

Hybrid

USD 96,000 - 117,000

Full time

14 days+
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Benefits offered by this job

Hybrid work
Possible extension
Onsite 4 days a week

Job summary

Platform 6 Ltd in Houston is seeking a Salesforce Business Analyst for a hybrid contract role. The candidate will work on Sales and Service Cloud, handling user stories, requirements, and solution design, with four days onsite in Houston per week.

Required are 5+ years of Salesforce experience, strong communication, and Salesforce Certification. USC or GC Holders ONLY. Contract length 6 months+ with possible extension.

Qualifications

  • 5+ years of Salesforce experience.
  • Experience with Sales and Service Cloud.
  • Knowledge of Accounts, Contacts, Leads, Opportunities and Case Management.
  • Familiarity with Reports, Dashboards and Security controls.
  • Experience with Flows and Omni-Channel concepts.
  • Salesforce Certification is a plus.

Responsibilities

  • Create and manage user stories, process mapping and gap analyses.
  • Gather requirements and design Salesforce solutions.
  • Conduct testing, workshops and documentation for stakeholders.

Skills

Salesforce
Sales Cloud
Service Cloud
Accounts, Contacts
Leads, Opportunities
Case Management
Knowledge Management
Omni-Channel
Reports, Dashboards
Security, Approvals
Flows
Experience Cloud

Job description

Platform 6 Ltd in Houston is seeking a Salesforce Business Analyst for a hybrid contract role. The candidate will work on Sales and Service Cloud, handling user stories, requirements, and solution design, with four days onsite in Houston per week.

Required are 5+ years of Salesforce experience, strong communication, and Salesforce Certification. USC or GC Holders ONLY. Contract length 6 months+ with possible extension.

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