Hybrid Sales Support & Order Coordinator

Master Electronics; Town of Germantown (WI); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

EAP program

Paid holidays

PTO

Volunteer time off

Life insurance

Job summary

Master Electronics in Germantown, WI is hiring for a customer service and sales-support role. You will enter and update purchase orders, track forecasts, communicate with customers, and coordinate with sales and suppliers to resolve order issues.

This hands-on position requires organization, clear communication, and a proactive approach to keeping orders moving. The role offers a hybrid schedule (Tue-Thu onsite; Mon & Friday remote) with pay range $21.00-$23.00 per hour.

Qualifications

• 2–5 years of experience in customer service, sales support, or a related role.

Responsibilities

• Enter and update purchase orders, customer information, and vendor data.
• Help track customer forecasts, backlogs, and order changes.
• Communicate with customers and internal teams about order status, delays, and next steps.
• Work with Sales, suppliers, and other teams to help resolve order issues.
• Help manage inventory at customer locations and ensure records are accurate.
• Follow up on orders to keep them moving and support a positive customer experience.
• Stay organized, pay attention to details, make sound decisions, and learn new processes quickly.

Skills

Customer service

Sales support

Communication

Time management

Tools

CRM software

Job description

Master Electronics in Germantown, WI is hiring for a customer service and sales-support role. You will enter and update purchase orders, track forecasts, communicate with customers, and coordinate with sales and suppliers to resolve order issues.

This hands-on position requires organization, clear communication, and a proactive approach to keeping orders moving. The role offers a hybrid schedule (Tue-Thu onsite; Mon & Friday remote) with pay range $21.00-$23.00 per hour.