Hybrid Sales & Service Technician

Bridgestone America, Inc.; Madison Heights (MI); Hybrid; USD 48,139,000 - 71,922,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting 

Paid vacation and holidays

On-the-job training and ASEcerts

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Job summary

Bridgestone Retail Operations (BSRO) is seeking a Sales and Service Technician hybrid role for our Firestone Complete Auto Care stores. You will help customers assess needs, recommend products, and perform entry-level vehicle services, ensuring satisfaction with timely completion.

The position offers growth opportunities, on-the-job training, and potential ASE certifications. A high school diploma and valid driver's license are required, with optional further education and prior retail or

Qualifications

• High School Diploma or equivalent is required.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.
• 2 year degree or non-traditional education is a plus.
• Previous consumer retail sales experience is a plus.
• Previous automotive experience is a plus.

Responsibilities

• Hybrid role combining customer service, sales, and issue resolution (75%).
• Perform basic vehicle service tasks (oil, tires, fluids) (25%).
• Support store operations: opening/closing, inventory, displays as needed.

Skills

Customer service

Teamwork

Store systems

Basic vehicle service tasks

Sales experience

Education

High School Diploma or equivalent

2 year degree or equivalent training

Tools

ASE certifications

Job description

Bridgestone Retail Operations (BSRO) is seeking a Sales and Service Technician hybrid role for our Firestone Complete Auto Care stores. You will help customers assess needs, recommend products, and perform entry-level vehicle services, ensuring satisfaction with timely completion.

The position offers growth opportunities, on-the-job training, and potential ASE certifications. A high school diploma and valid driver's license are required, with optional further education and prior retail or