Hybrid Sales Planner: Customer Service & Backlog

Murata; Irvine (CA); Hybrid; USD 52,000 - 74,000; Full time

Job summary

Murata Electronics has been a tireless innovator for 80 years, delivering technologies that power mobile devices, networking, medical devices, and automotive electronics. The Sales Planner role links Customer, Sales, Logistics, and Factory to maintain 100% customer satisfaction and accurate demand and order processing.

Based in Irvine, this hybrid position requires strong Excel skills, cross-functional collaboration, and a proactive mindset to monitor demand, manage inventory, and resolve

Qualifications

• High School Diploma or GED.
• 1+ years experience in customer service, order management, or planning.
• Proficiency with Microsoft Excel, problem-solving, high attention to detail, and accurate data entry.
• Interpersonal skills including collaboration and communication.
• Ability to work in a team-oriented environment with urgency and multi-tasking.

Responsibilities

• Demand Monitoring/Maintenance — enter and maintain customer demand, orders, forecasts, and changes.
• Supply Monitoring/Maintenance — release POs, manage factory backlog, monitor inventory.
• Credits — initiate billing and root-cause explanations with corrective actions.
• Inventory — monitor slow-moving and excess stock and mitigate issues.
• Communication — notify discrepancies and discuss order status with stakeholders.
• Meet or exceed KPIs for assigned accounts.
• Utilize Excel and web tools to recognize exceptions in demand.
• Maximize Murata’s competitive advantage through service while reducing risk.

Skills

Microsoft Excel

Problem-solving

Attention to detail

Data entry

Interpersonal skills

Teamwork

Communication skills

Multitasking

Education

High School Diploma or GED

Associate’s degree or higher

Tools

Microsoft Excel

Job description

Murata Electronics has been a tireless innovator for 80 years, delivering technologies that power mobile devices, networking, medical devices, and automotive electronics. The Sales Planner role links Customer, Sales, Logistics, and Factory to maintain 100% customer satisfaction and accurate demand and order processing.

Based in Irvine, this hybrid position requires strong Excel skills, cross-functional collaboration, and a proactive mindset to monitor demand, manage inventory, and resolve