Hybrid Sales & Ops Support Specialist | Earn More

Slumberland-4; BLOOMINGTON (MN); On-site; USD 57,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K Retirement and Profit Sharing

Paid time off (3 weeks first year)

DailyPay

Paid Holidays

Employee Assistance Program

Employee referral program

Job summary

Slumberland Furniture is seeking a Sales & Operations Support Specialist in Bloomington to blend sales and operational excellence at the store level. You’ll engage customers, process transactions, manage orders, and help with deliveries while learning products, promotions, and financing options.

This hybrid role emphasizes inventory integrity, merchandising, and responsive service. Expect a full benefits package, paid time off, and DailyPay access to earned wages as part of a rewarding,

Qualifications

• 18+ years of age.
• High School diploma or GED required; post-secondary education preferred.
• Basic math and cash handling accuracy.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Motivated by personal success and continuous learning.
• Able to stand and walk for extended periods (up to 12 hours).
• Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
• Available to work required evenings, weekends, and holidays.
• Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.

Responsibilities

• Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
• Achieve individual and store sales goals while building lasting relationships with customers.
• Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
• Handle customer transactions including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
• Answer phones and assist customers or direct calls as needed.
• Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
• Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
• Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
• Participate in daily opening and closing tasks, including cash balancing.
• Maintain backroom organization and efficiency following Slumberland standards.
• Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
• Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
• Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
• Safely move and handle furniture, with or without assistance, as required.
• Demonstrate behaviors aligned with Slumberland's core values.
• Support store leadership in team initiatives and day-to-day operations.

Skills

Interpersonal skills

Problem-solving

Communication skills

Teamwork

Education

High School diploma or GED

Job description

Slumberland Furniture is seeking a Sales & Operations Support Specialist in Bloomington to blend sales and operational excellence at the store level. You’ll engage customers, process transactions, manage orders, and help with deliveries while learning products, promotions, and financing options.

This hybrid role emphasizes inventory integrity, merchandising, and responsive service. Expect a full benefits package, paid time off, and DailyPay access to earned wages as part of a rewarding,