Sales and Operations Support Specialist

Slumberland-4; Anoka (MN); Hybrid; USD 57,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k) and Profit Sharing

DailyPay access

Paid Holidays

Employee Assistance Program

Referral program

Job summary

Slumberland Furniture is hiring a Sales & Operations Support Specialist in Minnesota. The hybrid role blends customer engagement, sales and store operations to deliver an exceptional shopping experience.

Eligible for a full benefits package, with PTO, 401(k) and daily pay options. The position requires 18+ age, a HS diploma/GED, and strong math, cash handling, and communication skills.

Qualifications

• 18+ years of age.
• High School diploma or GED required; post-secondary education preferred.
• Basic math and cash handling accuracy.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Motivated by personal success and continuous learning.
• Able to stand and walk for extended periods (up to 12 hours).
• Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
• Available to work required evenings, weekends, and holidays.

Responsibilities

• Act as an ambassador of the Slumberland customer experience—prioritizing customer needs at all times.
• Achieve individual and store sales goals while building lasting relationships with customers.
• Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
• Handle customer transactions including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance to ensure complete satisfaction.

Skills

Customer service

Sales

Communication

Cash handling

Teamwork

Education

High School diploma or GED

Job description

Full-time income average of $57,000 a year with potential earnings up to six-figures!Commission pay structure with guaranteed minimum, commission vs.$15 an hour, with additional $800 monthly salary. Eligible for monthly sales bonus.Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect.Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal. Our goal is to provide an exceptional customer experience and quality furniture for a great price. We are excited and grateful for you to consider a rewarding and lucrative career with Slumberland Furniture!

Sales and Operations Support Specialist Job Benefits

• Full Benefits Package: Medical, Dental, Vision, and more
• Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO given on first day
• 401K Retirement and Profit Sharing
• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. Access your pay when you need it!
• Paid Holidays
• No-cost mental health and wellbeing support through our Employee Assistance Program
• Employee referral program

The Sales & Operations Support Specialist serves as a hybrid role that supports both sales and operational excellence within the store. This dual-function position is designed to provide a well-rounded experience in customer engagement, sales, inventory management, and operational execution.

• Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
• Achieve individual and store sales goals while building lasting relationships with customers.
• Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
• Handle customer transactions including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance to ensure complete satisfaction.

Operational Excellence:

• Answer phones and assist customers or direct calls as needed.
• Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
• Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
• Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
• Participate in daily opening and closing tasks, including cash balancing.
• Maintain backroom organization and efficiency following Slumberland standards.

Merchandising & Store Presentation:

• Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
• Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.

Safety & Compliance:

• Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
• Safely move and handle furniture, with or without assistance, as required.
• Demonstrate behaviors aligned with Slumberland's core values.
• Support store leadership in team initiatives and day-to-day operations.

Requirements

• 18+ years of age.
• High School diploma or GED required; post-secondary education preferred.
• Basic math and cash handling accuracy.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Motivated by personal success and continuous learning.
• Able to stand and walk for extended periods (up to 12 hours).
• Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
• Available to work required evenings, weekends, and holidays.
• Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.

Equal Opportunity Employer

EEO is The Law - click here for more informationEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact: 651-787-7261