Hybrid Sales & Operations Specialist—Growth & Benefits

Socket.dev; BLOOMINGTON (MN); On-site; USD 57,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO and Holidays

401K and Profit Sharing

Tuition Reimbursement

DailyPay access to earned wages

Merchandise discount

Potential franchise ownership

Job summary

Slumberland Furniture is seeking a Sales & Operations Support Specialist in Bloomington, MN to blend sales and operational excellence. You will engage customers, drive sales, manage orders, assist deliveries, and maintain inventory while upholding Slumberland’s service standards.

The role also covers merchandising, store presentation, safety, and teamwork. Candidates should be 18+, have a HS diploma, and be comfortable with POS systems and cash handling.

Qualifications

• 18+ years of age.
• High School diploma or GED required; post-secondary education preferred.
• Proficient in using computers, web browsers, and POS systems.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Act as an ambassador of the Slumberland customer experience—prioritizing customer needs at all times.
• Achieve individual and store sales goals while building lasting relationships with customers.
• Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
• Handle customer transactions including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
• Answer phones and assist customers or direct calls as needed.
• Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
• Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
• Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
• Participate in daily opening and closing tasks, including cash balancing.
• Maintain backroom organization and efficiency following Slumberland standards.
• Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
• Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
• Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
• Safely move and handle furniture, with or without assistance, as required.
• Demonstrate behaviors aligned with Slumberland's core values.
• Support store leadership in team initiatives and day-to-day operations.

Skills

Customer engagement

Sales goal achievement

Interpersonal skills

Cash handling

Independent worker

Team player

Education

High School diploma or GED

Tools

POS systems

Job description

Slumberland Furniture is seeking a Sales & Operations Support Specialist in Bloomington, MN to blend sales and operational excellence. You will engage customers, drive sales, manage orders, assist deliveries, and maintain inventory while upholding Slumberland’s service standards.

The role also covers merchandising, store presentation, safety, and teamwork. Candidates should be 18+, have a HS diploma, and be comfortable with POS systems and cash handling.