Hybrid Robotics Service & Production Technician

Launch Tennessee; Nashville (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Stock options

Health insurance

PTO and paid holidays

401(k) with company match

Job summary

Healing Innovations in Nashville is seeking a Service & Production Technician for a hybrid role that mixes the HQ production floor with field installations nationwide. You will learn the Rise&Walk device at HQ before deploying it to clinical facilities, traveling 4–6 trips per month at full ramp and supporting production in between.

You will perform on-site installations, provide preventive maintenance, and help document service activities while ensuring quality and inventory control.

Qualifications

• BMET or field-service background on medical devices or complex electromechanical equipment.
• Strong mechanical and electrical troubleshooting skills.
• Willingness to travel heavily (approximately 50%+) with a valid driver’s license.
• Authorization to work in the USA (no H1B sponsorship).
• Fluent in English.

Responsibilities

• Perform on-site installation and commissioning of robotic rehabilitation units.
• Deliver preventive and corrective maintenance; troubleshoot mechanical and electrical issues.
• Document service activity accurately and manage parts and inventory for your assigned region.
• Serve as a professional, on-site representative of Healing Innovations in clinical environments.
• Support production floor operations at HQ: device assembly, sub-assembly build, bench testing, and quality checks.
• Contribute to continuous improvement of assembly processes and documentation as the production team scales.

Skills

Troubleshooting (mechanical/electrical

Self-directed

Customer-facing

Hands-on

Organized, detail-oriented

Education

BMET or field-service background

Tools

Torque wrench

Job description

Healing Innovations in Nashville is seeking a Service & Production Technician for a hybrid role that mixes the HQ production floor with field installations nationwide. You will learn the Rise&Walk device at HQ before deploying it to clinical facilities, traveling 4–6 trips per month at full ramp and supporting production in between.

You will perform on-site installations, provide preventive maintenance, and help document service activities while ensuring quality and inventory control.