Hybrid Risk & Fraud Specialist | Multi-Workflow Expert

Intuit Inc.; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Intuit Inc. in Atlanta, GA is seeking a Risk Management Specialist for a hybrid role that requires 3 days in the office weekly.

You will investigate and adjudicate risk across multiple workflows including IDV, IUW, Fraud, and Chargebacks, while directly contacting customers by phone and email to gather documentation. Ideal candidates have 2+ years in risk management, strong analytical and problem-solving abilities, and the capacity to meet tight SLAs in a fintech environment.

Qualifications

• 2+ years of hands-on experience in Risk Management or Financial Operations.
• Demonstrated expertise in KYC and KYB due diligence procedures.
• Strong analytical and critical thinking with attention to detail.

Responsibilities

• Serve as a multi-workflow risk expert across IDV, IUW, Fraud, and Chargebacks.
• Conduct Know Your Customer (KYC) and Know Your Business (KYB) due diligence.
• Analyze transaction data and patterns to identify risks and fraud.
• Make informed approval, decline, or restrictive decisions under SOPs.
• Collaborate with Engineering, Product, and Customer Service to resolve issues.

Skills

KYC/KYB due diligence

Analytical thinking

Attention to detail

Problem solving

Decision making

Customer empathy

Time management

Team collaboration

Education

Bachelor's degree in finance, risk management, accounting, or related field

Tools

G-Suite

Microsoft Office

Internet research

Job description

Intuit Inc. in Atlanta, GA is seeking a Risk Management Specialist for a hybrid role that requires 3 days in the office weekly.

You will investigate and adjudicate risk across multiple workflows including IDV, IUW, Fraud, and Chargebacks, while directly contacting customers by phone and email to gather documentation. Ideal candidates have 2+ years in risk management, strong analytical and problem-solving abilities, and the capacity to meet tight SLAs in a fintech environment.