Hybrid Revenue Cycle Senior Associate - Bilingual

Indiana University Health System; Indianapolis (IN); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Indiana University Health System is seeking a Revenue Cycle Associate to support patient registration, financial clearance, insurance loading and payment processing. The role emphasizes customer service and adherence to productivity standards within a hybrid work setup after onboarding at the Shadeland office in Indianapolis.

Responsibilities include handling inbound/outbound calls, loading insurance, collecting payments, and arranging payment plans.

Qualifications

• Bilingual (Spanish) knowledge strongly preferred.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires effective written and verbal communication skills.
• Requires a high level of interpersonal and problem solving skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Responsibilities

• Inbound and outbound calls.
• Load Insurance.
• Take a patient payment.
• Setup a payment arrangement.

Skills

Bilingual Spanish

Interpersonal skills

Communication skills

Job description

Indiana University Health System is seeking a Revenue Cycle Associate to support patient registration, financial clearance, insurance loading and payment processing. The role emphasizes customer service and adherence to productivity standards within a hybrid work setup after onboarding at the Shadeland office in Indianapolis.

Responsibilities include handling inbound/outbound calls, loading insurance, collecting payments, and arranging payment plans.