Hybrid Retail Data & Fulfillment Specialist

Monadnock Food Co-op; Keene (NH); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Gainshare program

401K

Paid time off

EAP

Bereavement leave

Jury duty leave

Staff gear

Outreach hours

Fun at work

Job summary

Monadnock Food Co-op is seeking a Retail Data & Order Fulfillment Associate in Keene, NH, a hybrid role that balances back-end systems with on-floor service. You’ll manage product data in our systems, adjust pricing, and handle special orders with accuracy and courtesy.

You’ll also troubleshoot inquiries, support merchandising, and provide expert customer service while bridging communication between departments. Excel skills and data precision are essential for success.

Qualifications

• Experience with Excel and data entry.
• Strong attention to detail and accuracy in data.
• Customer service mindset and effective communication.

Responsibilities

• Manage technical product data and update pricing.
• Handle full lifecycle of special orders from receipt to delivery.
• Support cross-functional operations to keep data and processes smooth.
• Engage with customers on the sales floor and resolve inquiries.

Skills

Excel proficiency

Data entry

Customer service

Attention to detail

Team player

Tools

POS systems

MS Outlook

Job description

Monadnock Food Co-op is seeking a Retail Data & Order Fulfillment Associate in Keene, NH, a hybrid role that balances back-end systems with on-floor service. You’ll manage product data in our systems, adjust pricing, and handle special orders with accuracy and courtesy.

You’ll also troubleshoot inquiries, support merchandising, and provide expert customer service while bridging communication between departments. Excel skills and data precision are essential for success.